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T5-2 Fault Lights source

1893556Oct 24 2018 — edited Jan 9 2019

I am hoping someone is able to help me, even if it is basic troubleshooting steps since I am starting to get baffled.

I have a set of about five T5-2 servers. Of those, 3 currently have the fault light illuminated on the front of the server. When I go to any of them though, I cannot see what is actually turning on the light (i.e. nothing appears to be showing a "fault still detected"). Taking just one of the 3 as an example (which all three show the same behavior outlined):

  • Starting with the iLOM interface, the "Open Problems" shows nothing:

     -> show /System/Open_Problems

     Open Problems (0)

     Date/Time                 Subsystems          Component

     ------------------------  ------------------  ------------

  • Looking at faultmgt from the iLOM side shows:

     -> start /sp/faultmgmt/shell

     Are you sure you want to start /SP/faultmgmt/shell (y/n)? y

     faultmgmtsp> fmadm faulty

     No faults found

  • And finally, from faultmgt from inside Solaris 11 shows (everything is "solved"):

     # fmadm faulty | grep -i status

     Problem Status    : solved

        Status      : faulted but still in service

     Problem Status    : solved

        Status      : faulted but still in service

     Problem Status    : solved

        Status      : faulted but still in service

So is there somewhere else I can look for what fault still may be present? I have also tried to simply "clear the fault" by several different methods going up to "set /SYS/ clear_fault_action=true", (of which, no /SYS/XXX_FAULT shows a fault either).

So I am really scratching my head. Updating firmware/OS is mostly out of the question given the locations of most of these servers, but the versions of each are:

     -> version

     SP firmware 3.2.1.9.b

     SP firmware build number: 90525

     SP firmware date: Fri Jul 11 14:18:00 PDT 2014

     SP filesystem version: 0.2.7

and

     # pkg list entire

     NAME (PUBLISHER)                                  VERSION                    IFO

     entire (solaris)                                  0.5.11-0.175.2.7.0.4.0     i--

Is there a way to reset the light? To have it re-poll status and report the actual error? Any help someone can provide would be appreciated.

Thanks.

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Added on Oct 24 2018
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