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Some users are unable to connect to Smartview via Loadbalancer

User_8UBDPMay 5 2022

We have a peculiar situation.
image.pngImplemented Load balancer with https URL.
Some users are unable to view the login page and see the error as "Invalid Request Type" and at the same time other users are able to launch login page successfully.
Attached error message.
Anyone faced this issue?
regular HTTP url is working for all users and https URL is mandatory for us to use via Load balancer.
Error Message.JPG (12.96 KB)