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Receive "Issues with the configuration of the Static Files" error after ORDS 18 install and configur

PhilMan2Mar 3 2019 — edited Jul 15 2019

Hello,

I'm using XE 18C on a Windows platform.  I installed Apex 18.2 and then installed ORDS 18.4.  I followed the instructions in section 1.3.4.1 in the install guide https://docs.oracle.com/en/database/oracle/oracle-rest-data-services/18.3/aelig/installing-REST-data-services.html#GUID-… 

When I was prompted for "Enter the Apex static resource location" I responded with C:\app\product\apex\images

The install went without an error.  I looked at all the logs in C:\Users\(my_username).  Not a single mention of "error" or "warning".

In the Apex install guide, section 4.6 it instructs to copy the Apex images folder to ORDS.  I copied C:\app\product\apex\images to C:\app\product\ords.  Then I ran @apex_rest_config.sql from SQL Plus.  It seemed to complete OK.

When I attempt to access Apex through a browser (localhost:9090/ords/apex) I receive a popup error: "There are issues with the configuration of the Static Files in your environment.  Please consult "Configuring Static File Support" section in the Application Express Install Guide."

If I click OK on the prompt I can continue on to the Apex logon screen.  I'm able to login and get to the first screen.  However I want to address the error before proceeding further.

Any ideas why I'm getting this error?  Thanks for looking at this.

This post has been answered by Thompson on Mar 15 2019
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Added on Mar 3 2019
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