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Primavera - Error 500

user-rc36bFeb 22 2023

Hi,

We are recently getting the below while accessing Primavera web application.

Error 500--Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

We are able to log in to weblogic and all server health are OK, but we are getting the below message in server logs.

Date
Feb 22, 2023 10:22:03 AM GST

Subsystem
HTTP

Severity
Error

Message ID
BEA-101020

Message
[ServletContext@1601831350[app:p6 module:/p6 path:null spec-version:3.0 version:16.2.0.0]] Servlet failed with an Exception java.lang.NullPointerException at com.primavera.bo.remotable.qproxy.SettingsProviderImpl.getBooleanSetting(Unknown Source) at com.primavera.bo.DBSettingsProvider.getBooleanSetting(Unknown Source) at com.primavera.pvweb.XSSFilter.a(Unknown Source) at com.primavera.pvweb.XSSFilter.doFilter(Unknown Source) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.primavera.pvweb.filters.ApplicationContextInjector.doFilter(Unknown Source) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.primavera.pvweb.DisableURLEncodingFilter.doFilter(Unknown Source) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3431) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3397) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57) at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2280) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2196) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2174) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1575) at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311) at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)

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Added on Feb 22 2023
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