PDF Preview working intermittently from workspace for FR reports
794309Apr 6 2011 — edited Apr 20 2011We are facing a strange issue while running HFM reports from workspace and taking PDF Preview, the report runs fine but when going for the PDF preview we dont get it every time.
Some it works when we try again by clicking on PDF preview button again,
Sometime it does not work for all the reports.
The issue gets tempararily resoloved when we reboot the servers. But can re-occur any time.
We are using Hyperion 11.1.1.3 on Windows 2003 SP 2, with Ghost Script 8.54 (32 Bit)
Currently are seeing few errors FRPrintSrv.log
03-31 09:33:32 ERROR PrintInstanceThread Error generating printout for report instance '/Users/Final Reports/PGBU/OLDBUT01/NEWCOVER'. Return code: -1
04-01 01:26:53 ERROR PrintInstanceThread Could not print instance: 'OLDBU016'. The print file was not produced.
04-01 01:26:53 ERROR PrintInstanceThread Error generating printout for report instance '/3Yasir(PGBU)/OLDBUT03/OLDBU016'. Return code: -1
04-01 05:06:53 ERROR PrintInstanceThread Could not print instance: 'OLDBU016'. The print file was not produced.
04-01 05:06:53 ERROR PrintInstanceThread Error generating printout for report instance '/3Yasir(PGBU)/OLDBUT03/OLDBU016'. Return code: -1
04-01 05:07:30 ERROR PrintInstanceThread Could not print instance: '103'. The print file was not produced.
04-01 05:08:01 ERROR PrintInstanceThread Could not print instance: '103'. The print file was not produced.
04-01 05:08:01 ERROR PrintInstanceThread Error generating printout for report instance '/Users/Delivery_Export_Reports/B104/103'. Return code: -1
04-05 10:46:34 ERROR PrintInstanceThread Error generating printout for report instance '/Users/Delivery_Export_Reports/OLDBUT03/OLDBU016'. Return code: -1
04-05 10:52:53 ERROR PrintInstanceThread Could not print instance: 'ACCBYRC2'. The print file was not produced.
04-05 10:52:53 ERROR PrintInstanceThread Error generating printout for report instance '/Users/Delivery_Export_Reports/ACCBYRC2'. Return code: -1
04-05 11:20:47 ERROR PrintInstanceThread Could not print instance: 'ACCBYRC2'. The print file was not produced.
04-05 11:20:47 ERROR PrintInstanceThread Error generating printout for report instance '/Users/Delivery_Export_Reports/ACCBYRC2'. Return code: -1
Regards
Rajeev Rumale
Edited by: Rajeev Rumale on Apr 6, 2011 4:49 AM