i tried many times to place order since 3 months ago , but every time faild and shows this message
" Order 11362720 has been processed
We are eager to have your business!
Order 11362720 has “Failed” but you may repeat the checkout process if you believe there could've been error in your payment details.
i sned emails to firstname.lastname@example.org and email@example.com but no action .
please some one help .