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Oracle will not allow us to process any GST AR transactions on accounts with an overseas address?

User_9NPX9Mar 13 2018

Oracle will not allow us to process any GST AR transactions on accounts with an overseas address.This relates to any client that has an address outside the Business Unit Country. i.e. an AU Business Unit client in Singapore, UK, US NZ etc. or NZ BU client with an Australian address

The logic built into Oracle is that any client with a foreign address is GST exempt. This should not be the case as there are situations where an overseas company would attract GST. This wouldn’t affect us very often. However, the problem I have is with Bank Fees:

When a client pays from overseas, our bank deducts a fee from the payment before depositing into our account. This bank fee includes a GST component. When we raise a credit to write off the fee, we should be including GST in the transaction. If the client has an overseas address, Oracle will not allow us to apply GST to the transaction.

Any pointers or workaround for this situation?

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Added on Mar 13 2018
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