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Oracle test manager Cannot get a connection from helper after 120 seconds.

User_7LZXUJul 15 2021

Hi Everyone,
Oracle test manager is failing because of the below error while launching a browser
17:27:22,314 ERROR [PlayBackHandler] oracle.oats.scripting.modules.webdom.common.api.exception.BrowserHelperException: Cannot get a connection from helper after 120 seconds.
17:27:24,703 ERROR [1] Error in section Initialize at line ( Cannot get a connection from helper after 120 seconds.
this is the below code am using to test to open a browser
import oracle.oats.scripting.modules.basic.api.*;
import oracle.oats.scripting.modules.browser.api.*;
import oracle.oats.scripting.modules.functionalTest.api.*;
import oracle.oats.scripting.modules.utilities.api.*;
import oracle.oats.scripting.modules.utilities.api.sql.*;
import oracle.oats.scripting.modules.utilities.api.xml.*;
import oracle.oats.scripting.modules.utilities.api.file.*;
import oracle.oats.scripting.modules.webdom.api.*;
import oracle.oats.scripting.modules.formsFT.api.*;
import oracle.oats.scripting.modules.applet.api.*;
public class script extends IteratingVUserScript {@ScriptService oracle.oats.scripting.modules.utilities.api.UtilitiesService utilities; @ScriptService oracle.oats.scripting.modules.browser.api.BrowserService browser;@ScriptService oracle.oats.scripting.modules.functionalTest.api.FunctionalTestService ft;@ScriptService oracle.oats.scripting.modules.webdom.api.WebDomService web;@ScriptService oracle.oats.scripting.modules.applet.api.AppletService applet;@ScriptService oracle.oats.scripting.modules.formsFT.api.FormsService forms;
public void initialize() throws Exception { browser.launch();
* Add code to be executed each iteration for this virtual user.
public void run() throws Exception {
reportPassed("Hi She"); }
public void finish() throws Exception {
Below is the screenshot of the OTM result detail
image.pngEven if I change the browser in Oracle Load Testing like below
image.pngit's trying to launch Launch Browser: InternetExplorer 11.789.19041.0.
Can any one please help me to fix the issu to launch a browser or any set ups am doing wrong

Post Details
Added on Jul 15 2021