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Oracle DB Free 23ai installation [FATAL] Unable to create an item on the Windows Start Menu or Desktop

Alencar GonzalezNov 1 2024 — edited Nov 4 2024

I've tried to install Oracle Database Free 23ai on windows 10 Pro with bundle WINDOWS.X64 235000 Free.zip, but the installer rolled back in middle of installation. I've created a folder on root, removed "Authenticated users" group and disabled permission inheritance of the parent folder of it. I've taken the same actions in following folders:

  • C:\ProgramData\Microsoft\Windows\Start Menu\Programs
  • C:\Users\<user_name>\Desktop
  • C:\Users\Public\Desktop

Content of log file C:\Program Files\Oracle\Inventory\logs\InstallActions<time_stamp>\oraInstall<time_stamp>.out

C:\Program Files\Oracle\Inventory\logs\InstallActions<time_stamp>\installActions<time_stamp>.log
[FATAL] Unable to create an item on the Windows Start Menu or Desktop

Content of log file "C:\Program Files\Oracle\Inventory\logs\InstallActions<time_stamp>\installActions<time_stamp>.out"

[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [NativeResult.<init>:95]  NativeResult: The String obtained is1|SUCCESSFUL
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [NativeResult.<init>:103]  The status string is: 1
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [NativeResult.<init>:116]  The result string is: SUCCESSFUL 1
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [ClusterConfig.returnCommandToClient:3698]  returnCommandToClient; fillCount=0 is full=false
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [Semaphore.release:88]  SyncBufferFull:Release called by thread Worker 0 m_count=1
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [ClientResource.getListener:159]  Calling getListener
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [ClusterConfig.run:3793]  Owner Thread name of the blocking Semaphore Clone API Thread
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [ClusterConfig.run:3801]  Obtained Semaphore
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [Semaphore.release:88]  ClientResource Constructor:Blocking Semaphore owned by Clone API Thread:Release called by thread Worker 0 m_count=1
[Worker 0] [ 2024-11-01 17:55:18.131 BRT ] [ClusterConfig.run:3816]  Released Semaphore by worker=Worker 0
[Clone API Thread] [ 2024-11-01 17:55:18.131 BRT ] [ClusterConfig.block:648]  block acquired semnum=0
[Clone API Thread] [ 2024-11-01 17:55:18.131 BRT ] [ClusterConfig.destroy:491]  destroying resources for client thread Thread[Clone API Thread,5,main]
[Clone API Thread] [ 2024-11-01 17:55:18.131 BRT ] [Native.Native]  Native_getEnvironment: envName=CVU_TEST_ENV
[Clone API Thread] [ 2024-11-01 17:55:18.131 BRT ] [Native.Native]  Native_getEnvironment: envValue=
[Clone API Thread] [ 2024-11-01 17:55:18.231 BRT ] [Native.Native]  Native_getEnvironment: envName=SystemRoot
[Clone API Thread] [ 2024-11-01 17:55:18.231 BRT ] [Native.Native]  Native_getEnvironment: envValue=C:\WINDOWS
[Clone API Thread] [ 2024-11-01 17:55:18.231 BRT ] [Native.Native]  Native_getEnvironment: envName=SystemRoot
[Clone API Thread] [ 2024-11-01 17:55:18.231 BRT ] [Native.Native]  Native_getEnvironment: envValue=C:\WINDOWS
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [CVUVariables.getCVUVariable:662]  The variable name : <MODE_CLI> is not listed
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [sVerificationUtil.resolve:418]  condition variable MODE_CLI not handled
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [CVUVariables.secureVariableValueTrace:817]  getting CVUVariableConstant : VAR = MODE_CLI VAL = null
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [CVUVariables.getCVUVariable:662]  The variable name : <MODE_API> is not listed
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [sVerificationUtil.resolve:418]  condition variable MODE_API not handled
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [CVUVariables.secureVariableValueTrace:817]  getting CVUVariableConstant : VAR = MODE_API VAL = null
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [NodeManagerFactory.getNodeManager:215]  creating new NodeManager
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [CVUVariables.getCVUVariable:662]  The variable name : <MODE_API> is not listed
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [sVerificationUtil.resolve:418]  condition variable MODE_API not handled
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [CVUVariables.secureVariableValueTrace:817]  getting CVUVariableConstant : VAR = MODE_API VAL = null
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [CVUVariables.getCVUVariable:662]  The variable name : <MODE_API> is not listed
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [sVerificationUtil.resolve:418]  condition variable MODE_API not handled
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [CVUVariables.secureVariableValueTrace:817]  getting CVUVariableConstant : VAR = MODE_API VAL = null
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [NodeManager.<init>:333]  Throwing internal framework error because neither CRS nor HA was found to be configured.
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [Task.getNodeManager:2177]  NodeManagerException occured. message: PRVF-7508 : An internal error occurred in the cluster verification framework
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [Task.getNodeManager:2178]  PRVF-7508 : An internal error occurred in the cluster verification framework
oracle.cluster.verification.nodemgr.NodeManagerFactory.getNodeManager(NodeManagerFactory.java:221)
oracle.ops.verification.framework.engine.task.Task.getNodeManager(Task.java:2173)
oracle.ops.verification.framework.engine.task.Task.<init>(Task.java:532)
oracle.ops.verification.framework.engine.task.Task.<init>(Task.java:507)
oracle.ops.verification.framework.engine.task.TaskAnonymousProxy.<init>(TaskAnonymousProxy.java:100)
oracle.ops.verification.framework.engine.task.TaskAnonymousProxy.<init>(TaskAnonymousProxy.java:87)
oracle.ops.verification.framework.engine.task.TaskAnonymousProxy.<init>(TaskAnonymousProxy.java:75)
oracle.ops.verification.framework.engine.task.TaskAnonymousProxy.<init>(TaskAnonymousProxy.java:64)
oracle.ops.verification.framework.report.ReportUtil.<clinit>(ReportUtil.java:552)
oracle.ops.verification.framework.CVUStaticResetHelper.resetAll(CVUStaticResetHelper.java:20)
oracle.cluster.verification.ClusterVerification.cleanup(ClusterVerification.java:12794)
oracle.install.library.util.cvu.CVUHelper.cleanup(CVUHelper.java:192)
oracle.install.ivw.common.util.OracleInstaller.shutdown(OracleInstaller.java:547)
oracle.install.commons.util.Application.shutdown(Application.java:1196)
oracle.install.driver.oui.ui.DefaultRetryHandler.doModal(DefaultRetryHandler.java:145)
oracle.sysman.oii.oiic.OiicAPISessionInterfaceManager$CustomRetryHandler.doModal(OiicAPISessionInterfaceManager.java:412)
oracle.sysman.oii.oiic.OiicAPISessionInterfaceManager$CustomRetryHandler.doModal(OiicAPISessionInterfaceManager.java:397)
oracle.sysman.oii.oiis.OiisCompActions.doActionWithException(OiisCompActions.java:2418)
oracle.sysman.oii.oiis.OiisCompActions.doActionImpl(OiisCompActions.java:1810)
oracle.sysman.oii.oiis.OiisCompActions.doAction(OiisCompActions.java:950)
Components.oracle.network.netmgr.v23_0_0_0_0.CompActions.doAction(Unknown Source)
Components.oracle.network.netmgr.v23_0_0_0_0.CompInstallPhase1.doActionP1ntCreateItem4(Unknown Source)
Components.oracle.network.netmgr.v23_0_0_0_0.CompInstallPhase1.stateChangeActions(Unknown Source)
Components.oracle.network.netmgr.v23_0_0_0_0.CompActions.stateChangeActions(Unknown Source)
oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentIP1WCCE.performStateChangeActions(OiifwInstallPhaseWCCE.java:2449)
oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:1376)
oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentIP1WCCE.doOperation(OiifwInstallPhaseWCCE.java:1900)
oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:173)
oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:886)
oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:173)
oracle.sysman.oii.oiif.oiifw.OiifwActionsPhaseWCDE.doOperation(OiifwActionsPhaseWCDE.java:626)
oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:173)
oracle.sysman.oii.oiic.OiicPullSession.doOperation(OiicPullSession.java:1370)
oracle.sysman.oii.oiic.OiicCloneAPISession.doCloneAction(OiicCloneAPISession.java:522)
oracle.sysman.oii.oiic.OiicCloneAPISession.access$000(OiicCloneAPISession.java:70)
oracle.sysman.oii.oiic.OiicCloneAPISession$OiicActionsThread.run(OiicCloneAPISession.java:595)
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [Task.getNodeManager:2179]  This should not occur if upper layers have created the NodeManager
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [VerificationUtil.getExternalReferencesJsonFilePath:12102]  ==== External references JSON file path is :F:\OracleExpress\dbhomeFree\cv\cvdata\externalreferences.json
[Clone API Thread] [ 2024-11-01 17:55:18.400 BRT ] [ReferenceData.<init>:68]  Parsing F:\OracleExpress\dbhomeFree\cv\cvdata\externalreferences.json
[Clone API Thread] [ 2024-11-01 17:55:18.764 BRT ] [ReferenceDataJson.parse:182]  Ignoring invalid, empty or example identifier.
[Clone API Thread] [ 2024-11-01 17:55:18.779 BRT ] [TaskAnonymousProxy.<init>:119]  Defining proxy task with: 'ReportUtilDummy'
nodeList: ''
from task: 'null'
Called from: 'ReportUtil.<clinit>:552'

I think the above log is related with the error, but I'm not sure.

Note: This system is part of a domain, but the server is unreachable at the moment, so I follow the instructions to log in with Local Administrator account to make the installation.

Thanks in advance for your help.

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Added on Nov 1 2024
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