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oem url does not start

user13568432Mar 28 2014 — edited Jul 22 2014

Hi,

I completed oem installation. I did not notice any issues. I tried to start oem cloud in the web url using https:hostname:7799/em. System hangs or blank screen.

oms server os version: Red Hat Linux 64 bit GNU

OEM Client version: Windows

URL browser : Internet explorer

Database and OEM are on the same os server.

I have verified with SA team that all the ports are open.

--

[oracle@DTD1LODBESDO001 bin]$ cd /u01/app/oracle/oem12c/middleware/oms/bin

[oracle@DTD1LODBESDO001 bin]$ ./emctl status oms

Oracle Enterprise Manager Cloud Control 12c Release 3

Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.

WebTier is Up

Oracle Management Server is Up

[oracle@DTD1LODBESDO001 bin]$

[oracle@DTD1LODBESDO001 bin]$ ./emctl status oms -details
Oracle Enterprise Manager Cloud Control 12c Release 3
Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Console Server Host        : DTD1LODBESDO00x.dtautx.dhx
HTTP Console Port          : 7788
HTTPS Console Port         : 7799
HTTP Upload Port           : 4889
HTTPS Upload Port          : 4900
EM Instance Home           : /u01/app/oracle/oem12c/gc_inst/em/EMGC_OMS1
OMS Log Directory Location : /u01/app/oracle/oem12c/gc_inst/em/EMGC_OMS1/sysman/log
OMS is not configured with SLB or virtual hostname
Agent Upload is locked.
OMS Console is locked.
Active CA ID: 1
Console URL: https://DTD1LODBESDO00x.dtautx.dhx:7799/em
Upload URL: https://DTD1LODBESDO00x.dtautx.dhx:4900/empbs/upload

WLS Domain Information
Domain Name            : GCDomain
Admin Server Host      : DTD1LODBESDO00x.dtautx.dhx
Admin Server HTTPS Port: 7101
Admin Server is RUNNING

Managed Server Information
Managed Server Instance Name: EMGC_OMS1
Managed Server Instance Host: DTD1LODBESDO00x.dtautx.dhx
WebTier is Up
Oracle Management Server is Up
[oracle@DTD1LODBESDO001 bin]$

---

[oracle@DTD1LODBESDO001 ~]$ cd /u01/app/oracle/oem12c/agent/core/12.1.0.3.0/bin
[oracle@DTD1LODBESDO001 bin]$ ./emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 3
Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
Agent Version     : 12.1.0.3.0
OMS Version       : 12.1.0.3.0
Protocol Version  : 12.1.0.1.0
Agent Home        : /u01/app/oracle/oem12c/agent/agent_inst
Agent Binaries    : /u01/app/oracle/oem12c/agent/core/12.1.0.3.0
Agent Process ID  : 12173
Parent Process ID : 12110
Agent URL         : https://DTD1LODBESDO00x.dtautx.dhx:3872/emd/main/
Repository URL    : https://DTD1LODBESDO00x.dtautx.dhx:4900/empbs/upload
Started at        : 2014-03-28 16:33:43
Started by user   : oracle
Last Reload       : (none)
Last successful upload                       : 2014-03-29 13:35:32
Last attempted upload                        : 2014-03-29 13:35:32
Total Megabytes of XML files uploaded so far : 2.1
Number of XML files pending upload           : 0
Size of XML files pending upload(MB)         : 0
Available disk space on upload filesystem    : 18.24%
Collection Status                            : Collections enabled
Heartbeat Status                             : Ok
Last attempted heartbeat to OMS              : 2014-03-29 13:35:32
Last successful heartbeat to OMS             : 2014-03-29 13:35:32
Next scheduled heartbeat to OMS              : 2014-03-29 13:36:32

---------------------------------------------------------------
Agent is Running and Ready
[oracle@DTD1LODBESDO001 bin]$

---

Following URLs are tested from the internet explorer.

https://DTD1LODBESDO00x.dtautx.dhx:7799/em

http://DTD1LODBESDO00x.dtautx.dhx:7788/em


When I enter both the above commands in the internet explorer, I get blank screen or nothing.

I am providing some more information.

[oracle@DTD1LODBESDO001 install]$ java -fullversion

java full version "1.6.0_71-b31"

Oratab entry is not showing OMS_HOME. Is this of any issue! root script did not show any error message when it is ran.

Any thoughts will be appreciated.

Thanks,

Sarwar

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Locked on Aug 19 2014
Added on Mar 28 2014
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