Skip to Main Content

Intelligent Advisor


For appeals, questions and feedback, please email

Map asset to the Service request in Fusion Service

User dbtuMar 25 2024

We have a interview where we create service request on submit in Fusion. Account and Contact data is loaded with execute query. When we try to load Asset details in interview with the help of execute query getting unknown in the list. Used a custom relationship control from Service request to Asset via AssetOwnerCustomerPartyId = Account Party id. Is there anything missing in the settings or I am using incorrect execute query. In Fusion the values are coming in the Asset dropdown but not loading in interview. Thanks. Let me know if more information is needed.

Post Details
Added on Mar 25 2024