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Launch SGD5.4 platform failed with HTML5 login option

User_J4XWHAug 19 2019 — edited Aug 20 2019

Client PC uses Chrome latest version to login SGD with HTML5 option, but failed to launch platform.

Error Message:

"Your browser does not appear to support cookies. Cookies are required in order to use SGD.  Please check whether your browser is configured to allow cookies, and enable cookies for this server if possible".

However, Javascript console shows cookies are normal.

We suspect the issue comes from new Session judgement.  Any idea for SGD5.4 system behavior and solution?

Post Details
Added on Aug 19 2019