We are encountering an issue with the OBDX mobile application when attempting to log in as a retail user. The application has been configured according to the official OBDX documentation. However, while we are able to log in successfully through the web application, the mobile application fails to authenticate the user.
Details:
- The mobile banking application has been configured as per OBDX documentation.
- Login attempt via the web application works fine with the retail user credentials.
- Login attempt via the OBDX mobile application fails, showing an error or not proceeding past the login screen (please specify any error messages or details).
Could you please assist in identifying any configuration or setup issues that might be causing this discrepancy? Any troubleshooting steps or known issues related to mobile application login for retail users would be greatly appreciated.