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Issue: Java Cloud redeploy job stuck for days - no start/stop/add/delete available

Michael OBrienJun 10 2013 — edited Jun 20 2013


     I redeployed a version of my application (around the 40th redeploy over the past week) and the job became stuck last Friday and is still running 3 days later (I could not post to the forum for support as it was read-only over the weekend) - as I am still in my trial before going paid I did not have a support number to reset my cloud instance.  My concern is that this was occurring last Feb before a software upgrade and we just had another one last Friday.

     If I try to start/stop/redeploy or add an application I get the following error

see screen capture…


  The operation cannot be invoked because the service is running Java Cloud Service Job 170371. Wait for the job to complete, then re-run the operation."

     I would like to request an option on the control panel where we can delete stuck jobs - as the job in question is blocking any further operations on my clould instance - and since the application is not running - my service is rendered unusable.

     This has happened in the recent past - see

thank you


20130610:1640EDT Oracle Support is looking into the issue

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Locked on Jul 18 2013
Added on Jun 10 2013