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How to embed OIA interview with Oracle Fusion Service via Redwood interface using VBS.

Sourabh KshitizNov 29 2024 — edited Nov 29 2024

Actually we are trying to embed the OIA interview with Case as a global object within Oracle Fusion Sales and Service via Redwood Interface using Visual Builder Studio. The interview is expected to prepopulate case data while initial loading. We are trying to follow the steps mentioned in the documentation, but there are no concrete steps defined. We need to embed our interview in the detail page layout of the case. The documentation we are following is mentioned below Can anybody help?

Thanks in Advance.

https://documentation.custhelp.com/euf/assets/devdocs/cloud23c/IntelligentAdvisor/en/Content/Guides/Customize_extend/Web_Interviews/Integration/Embed_an_interview_in_VBCS_application.htm

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