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Hi friends, I ask a question about Authentication error

User_CVQY1Dec 2 2022 — edited Dec 2 2022

Hi friends, I used BIEE 12.2.1.3.0 ,5 days ago ,my comany restart server. after it ,i restart the Obiee app server .when I login at "http://10.241.*.*:9502/analytics with old user and password" , it tell me that "An error occrred during authentication .Try again later or contact your system administrator". The app's log of bi_server1.out tell me that "Failed to create BIPSSoapSession object". EM and consone can login but not analytics, please help me!

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