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HFM:load data error

yuanshjNov 6 2018 — edited Nov 15 2018

somenoe load  file of excel when they should load data,which cause system error.

The system error show  "EPMHFM-66076: Server <SERVER> is unavailable".

when error happen, the application of user include admin do not use,have to sign out of system.

do you have some solution or patch on dealing with this error?