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Error while upgrading Free Tier account - Your transaction was declined.

ZoltánAug 3 2024 — edited Aug 6 2024

Unfortunatelly there is no detailed error message, but found detailed informations in the browser network traffic:

[Payment Service] Setting application error state,{"status":400,"data":{"type":"CS_WEB_SERVICE_478","title":"UCO_CC_ERROR_FROM_CS",
"detail":"We are unable to authorize payment. Please contact your issuing bank or provide another credit card or an alternative form of payment (Error Code 478)."
}}

“We are unable to authorize payment. Please contact your issuing bank or provide another credit card or an alternative form of payment (Error Code 478).”

All bank card and payment requirements are met and I registered with the same bank card and data!


I've found a very intresting parameter (req_amount) value in the payment POST request payload.

req_amount: 36726.3

Isn't this amount too high for a credit card check?

If this amount is in my currency, then since it is below my limit (and of course there is enough money on the card), it should not cause the problem.

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Added on Aug 3 2024
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