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Error while performing "Refresh Members" activity in the FDMEE

User_HW87UDec 8 2022

While trying to perform the "Refresh Members" activity in the FDMEE for an application, I am getting only 1 line in the lg, as below, even though the log level has been set to 5.
2022-12-08 08:37:07,081 INFO [AIF]: App ID:2, ProcessId : 18,504
Can anyone suggest the cause for the same.

Note: We have upgraded from our current version of the application to
Thanks in advance for the solution.