Question: Platform
Answer: Linux x86-64
Question: Platform Version
Answer: Oracle Linux 8
Question: Provide impact details: Critical dates, any recent changes to the environment, any available workaround
Answer: We are attempting to perform a database upgrade on our Oracle DB system (DBaaS) environment.
Ref DOC ID: KA1127 Upgrading Oracle E-Business Suite Release 12.2 with Oracle Database 19c to Oracle AI Database 26ai on Oracle Base Database Service DB Systems
The upgrade job fails immediately after initiation and returns the following generic error:
DCS-10327: Database upgrade failed. Error :
Question: What issue are you experiencing?
Answer: Errors or incorrect behavior
Question: Provide steps that produced the error or incorrect behavior
Answer: The upgrade job fails immediately after initiation and returns the following generic error:
DCS-10327: Database upgrade failed. Error :
[root@ebsproditr1 ~]# /opt/oracle/dcs/bin/dbcli describe-job -i 113084d2-9486-46ac-88bb-b6a1b9edb13b -l Verbose
Job details
----------------------------------------------------------------
ID: 113084d2-9486-46ac-88bb-b6a1b9edb13b
Description: Database upgrade with resource Id : 173a6c1b-890d-4ac5-9bc2-c52ee50769a5
Status: Failure
Created: May 30, 2026 at 1:23:47 PM IST
Progress: 1%
Message: DCS-10327:Database upgrade failed. Error :
Error Code: DCS-10327
Cause: Failed to perform the database upgrade.
Action: Refer to DCS agent log for more information.
Task Name Start Time End Time Status
------------------------------------------------------------------------ ----------------------------------- ----------------------------------- ----------
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:23:54 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Generating SSH key May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Setting up ssh equivalance May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Resetting MEMORY_TARGET with scope = SPFILE May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:56 PM IST Success
Restart Database: EBS_ITR1 May 30, 2026 at 1:23:56 PM IST May 30, 2026 at 1:24:58 PM IST Success
Database Service Upgrade May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:24:58 PM IST Success
Updating SqlNet for db upgrade. May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:24:58 PM IST Success
PreCheck executePreReqs May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Service Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Question: Include Error navigation path, command (stage/sub-step, arguments, tier type) and output as applicable.
Answer: [root@ebsproditr1 ~]# /opt/oracle/dcs/bin/dbcli describe-job -i 113084d2-9486-46ac-88bb-b6a1b9edb13b -l Verbose
Job details
----------------------------------------------------------------
ID: 113084d2-9486-46ac-88bb-b6a1b9edb13b
Description: Database upgrade with resource Id : 173a6c1b-890d-4ac5-9bc2-c52ee50769a5
Status: Failure
Created: May 30, 2026 at 1:23:47 PM IST
Progress: 1%
Message: DCS-10327:Database upgrade failed. Error :
Error Code: DCS-10327
Cause: Failed to perform the database upgrade.
Action: Refer to DCS agent log for more information.
Task Name Start Time End Time Status
------------------------------------------------------------------------ ----------------------------------- ----------------------------------- ----------
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:23:54 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Generating SSH key May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Setting up ssh equivalance May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Resetting MEMORY_TARGET with scope = SPFILE May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:56 PM IST Success
Restart Database: EBS_ITR1 May 30, 2026 at 1:23:56 PM IST May 30, 2026 at 1:24:58 PM IST Success
Database Service Upgrade May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:24:58 PM IST Success
Updating SqlNet for db upgrade. May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:24:58 PM IST Success
PreCheck executePreReqs May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Service Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Question: Provide complete error, and details of any relevant change before the error started, and upload any relevant files
Answer: [root@ebsproditr1 ~]# /opt/oracle/dcs/bin/dbcli describe-job -i 113084d2-9486-46ac-88bb-b6a1b9edb13b -l Verbose
Job details
----------------------------------------------------------------
ID: 113084d2-9486-46ac-88bb-b6a1b9edb13b
Description: Database upgrade with resource Id : 173a6c1b-890d-4ac5-9bc2-c52ee50769a5
Status: Failure
Created: May 30, 2026 at 1:23:47 PM IST
Progress: 1%
Message: DCS-10327:Database upgrade failed. Error :
Error Code: DCS-10327
Cause: Failed to perform the database upgrade.
Action: Refer to DCS agent log for more information.
Task Name Start Time End Time Status
------------------------------------------------------------------------ ----------------------------------- ----------------------------------- ----------
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:54 PM IST May 30, 2026 at 1:23:54 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Generating SSH key May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Setting up ssh equivalance May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Database Service Upgrade May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:55 PM IST Success
Resetting MEMORY_TARGET with scope = SPFILE May 30, 2026 at 1:23:55 PM IST May 30, 2026 at 1:23:56 PM IST Success
Restart Database: EBS_ITR1 May 30, 2026 at 1:23:56 PM IST May 30, 2026 at 1:24:58 PM IST Success
Database Service Upgrade May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:24:58 PM IST Success
Updating SqlNet for db upgrade. May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:24:58 PM IST Success
PreCheck executePreReqs May 30, 2026 at 1:24:58 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Service Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:28:40 PM IST Success
Database Upgrade May 30, 2026 at 1:28:40 PM IST May 30, 2026 at 1:43:02 PM IST Failure