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Email customization in Process Cloud Service

Mandar GijareNov 23 2023

We have a requirement where we want to customize the email approval template in the process cloud service and include some additional inputs when the user is approving through email, such as some comments as well as sub-inventory and locator information to be keyed in by the user and passed as input from the email when the user is approving from the email.

Has anyone achieved such sort of a functionality in the past, and could guide how this can be done.

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Added on Nov 23 2023
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