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Dyn DNS Pro Updater It's not working

User_MNWBWDec 11 2020

Hi, I hope you're okay.
I renew my service and in the past this product work fine.
Now my hostname do not work. (see Log in photo)
I haven't changed any of the settings or equipment, the internet is fine.
I open a service ticket but no answer, but seeing that many users have the same problem.
Let me know anything.
Thank in advance.
Error Log.jpg

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Added on Dec 11 2020
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