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24.2.4 Custom Authentication with Logout_URL, doesn't work all the time

seanzhApr 26 2025 — edited Apr 27 2025

Hi All,

Our Apex is 24.2.4.

Last night our users notified me the ‘Sign Out’ gave them blank screen( on Android OS 11 scanners, same on desktop Chrome), which is extremely surprising to me. I thought it just works and I never need to do any ‘coding’ to have such function. if I login in and click ‘sign out’ I will be taken to the Login page 9999, great! but if I navigate to OrderList and open one order with Modal dialog then back to the OrderList page( a little real work), ‘sign out’ doesn't work any more, it gives a blank screen on Chrome and Download-file dialog on Safari… very strange

Enclosed are ‘sign out ’ UI, sign out as list config. I use custom authentication, home page is P3 and login is P9999, screen shot attached here too. any advices are very much appreciated

*the blank page has URL as:

https://******.com/ords/apex_authentication.logout?p_app_id=118&p_session_id=11471453090505

signout.png

list.png

custom.png

This post has been answered by seanzh on Apr 29 2025
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Added on Apr 26 2025
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