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Application Not Compatible Error - Provider User sign-in to production

Maggie MadisonApr 2 2024

Workflow or API calls:

  • Our provider application and client ID were whitelisted in production
  • We made the authorization endpoint call for the production tenant ID
  • It returned a URL that should allow us to login with the provider user credentials to retrieve a token

Expected Result:

  • URL opens to provider user login page to retrieve token

Actual Result:

  • Application Not Compatible Error

Cerner-Correlation-Id 3bef0505-449f-4dec-a451-92f2e33b63fc

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Added on Apr 2 2024
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