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AP Invoice in future action and not initiated

Anca Moro-OracleAug 25 2022

Customer is using AME for invoice approval. For some invoices when the approval is initiated, the Action is future , the status for approval is future. The approver can not receive the approval request.

Workaround available:

Stop the approval and initiate again, the 1st level approver will have the 'Sent' as an action.
Setup reviewed so far does not indicate obvious fault. OWC s were performed (we have recorded materials), but same : no obvious root cause for the issue
Customer is having the issue only on Production due to high volumes of data

APXIAWRE.rdf 120.11.12020000.5

Kind Regards

Post Details
Added on Aug 25 2022