Skip to Main Content

Announcements

Announcement

For appeals, questions and feedback, please email oracle-forums_moderators_us@oracle.com

An error occurred trying to process your request please contact the help desk for assistance. while launching the OPA

user-f49d0Sep 7 2023

Hi all,

We are currently using Oracle policy modeling 10.2 and it's integrated with Siebel,

I am created new project for product and deployed sucessfully and when we re trying to launch the interview sessions from siebel we are getting error.

ERROR | 2023-08-30 13:59:23,705 | (http-bio-8080-exec-7) PluginRegistry | instantiatePlugins:176 | Failed to instantiate a plugin from factory instance for class 'com.baxter.opa.DateFormatterPlugin'. Reason:No interview session available.
com.oracle.util.reflection.ReflectionTargetWrapperException: No interview session available.
at com.oracle.util.reflection.ClassWrapper.invokeMethod(ClassWrapper.java:250)
at com.oracle.util.reflection.ClassWrapper.invokeMethod(ClassWrapper.java:221)
at com.oracle.util.plugins.PluginRegistry.instantiatePlugins(PluginRegistry.java:170)
at com.oracle.determinations.web.platform.controller.LocalSessionContext.initialiseOnRequireSessionEventHandlers(LocalSessionContext.java:103)
at com.oracle.determinations.web.platform.controller.LocalSessionContext.<init>(LocalSessionContext.java:96)
at com.oracle.determinations.web.platform.servlet.WebDeterminationsServlet.getOrCreateContext(WebDeterminationsServlet.java:148)
at com.oracle.determinations.web.platform.servlet.WebDeterminationsServlet.doGet(WebDeterminationsServlet.java:101)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.oracle.determinations.web.platform.util.CharsetFilter.doFilter(CharsetFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:750)
Caused by: com.oracle.determinations.web.platform.exceptions.error.NoActiveSessionError: No interview session available.
at com.oracle.determinations.web.platform.plugins.formatting.DefaultFormatter.init(DefaultFormatter.java:245)
at com.oracle.determinations.web.platform.plugins.formatting.DefaultFormatter.<init>(DefaultFormatter.java:50)
at com.baxter.opa.PassthroughFormatterPlugin.<init>(PassthroughFormatterPlugin.java:46)
at com.baxter.opa.DateFormatterPlugin.<init>(DateFormatterPlugin.java:55)
at com.baxter.opa.DateFormatterPlugin.getInstance(DateFormatterPlugin.java:161)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.oracle.util.reflection.ClassWrapper.invokeMethod(ClassWrapper.java:248)
... 27 more
WARN | 2023-08-30 13:59:23,869 | (http-bio-8080-exec-7) SiebelProperties | parseProperties:163 | Password stored in siebel properties file is not encrypted. Run encryption tool on file to remedy this.
WARN | 2023-08-30 13:59:23,908 | (http-bio-8080-exec-7) SiebelProperties | parseProperties:189 | Username stored in siebel properties file is not encrypted. Run encryption tool on file to remedy this.
WARN | 2023-08-30 13:59:24,071 | (http-bio-8080-exec-7) JavaUtils | isAttachmentSupported:1308 | Unable to find required classes (javax.activation.DataHandler and javax.mail.internet.MimeMultipart). Attachment support is disabled.
ERROR | 2023-08-30 13:59:25,586 | (http-bio-8080-exec-7) SiebelDataAdapter | load:158 | An error occurred while loading the session
com.oracle.determinations.interview.engine.exceptions.InterviewEngineException: Error running sub-process 'Policy Automation RetreiveSession Impl' at step 'Retrieve Session'.(SBL-BPR-00183)
at com.oracle.determinations.web.siebel.RetrieveSessionRequest.sendRequest(RetrieveSessionRequest.java:109)
at com.oracle.determinations.web.siebel.SiebelBOClient.loadSession(SiebelBOClient.java:51)
at com.oracle.determinations.web.siebel.SiebelDataAdapter.load(SiebelDataAdapter.java:154)
at com.oracle.determinations.web.siebel.SiebelDataAdapter.preseed(SiebelDataAdapter.java:106)
at com.oracle.determinations.web.siebel.PreseedOnSessionCreatedHandler.handleEvent(PreseedOnSessionCreatedHandler.java:36)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.oracle.util.reflection.ClassWrapper.invokeMethod(ClassWrapper.java:248)
at com.oracle.util.plugins.events.EventDispatcher.fireEvent(EventDispatcher.java:214)
at com.oracle.determinations.web.platform.controller.actions.StartSessionAction.doStartSession(StartSessionAction.java:203)
at com.oracle.determinations.web.platform.controller.actions.StartSessionAction.getResource(StartSessionAction.java:76)
at com.oracle.determinations.web.platform.servlet.WebDeterminationsServlet.doGet(WebDeterminationsServlet.java:112)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.oracle.determinations.web.platform.util.CharsetFilter.doFilter(CharsetFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:750)
Caused by: Error running sub-process 'Policy Automation RetreiveSession Impl' at step 'Retrieve Session'.(SBL-BPR-00183)
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:222)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:129)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:1087)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:609)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1781)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2966)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:601)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:112)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:504)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:841)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:770)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:642)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:326)
at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.oracle.determinations.siebelinbound.PolicyAutomationRetrieveSessionStub.policyAutomationRetrieveSession(PolicyAutomationRetrieveSessionStub.java:322)
at com.oracle.determinations.web.siebel.RetrieveSessionRequest.sendRequest(RetrieveSessionRequest.java:67)
... 34 more
ERROR | 2023-08-30 13:59:25,589 | (http-bio-8080-exec-7) ErrorRenderer | renderError:35 | An error occured
com.oracle.util.reflection.ReflectionTargetWrapperException: An error occured
at com.oracle.util.reflection.ClassWrapper.invokeMethod(ClassWrapper.java:250)
at com.oracle.util.plugins.events.EventDispatcher.fireEvent(EventDispatcher.java:214)
at com.oracle.determinations.web.platform.controller.actions.StartSessionAction.doStartSession(StartSessionAction.java:203)
at com.oracle.determinations.web.platform.controller.actions.StartSessionAction.getResource(StartSessionAction.java:76)
at com.oracle.determinations.web.platform.servlet.WebDeterminationsServlet.doGet(WebDeterminationsServlet.java:112)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.oracle.determinations.web.platform.util.CharsetFilter.doFilter(CharsetFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:750)
Caused by: com.oracle.determinations.interview.engine.exceptions.PluginException: An error occured
at com.oracle.determinations.web.siebel.SiebelDataAdapter.load(SiebelDataAdapter.java:163)
at com.oracle.determinations.web.siebel.SiebelDataAdapter.preseed(SiebelDataAdapter.java:106)
at com.oracle.determinations.web.siebel.PreseedOnSessionCreatedHandler.handleEvent(PreseedOnSessionCreatedHandler.java:36)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.oracle.util.reflection.ClassWrapper.invokeMethod(ClassWrapper.java:248)
... 25 more
Caused by: com.oracle.determinations.interview.engine.exceptions.InterviewEngineException: Error running sub-process 'Policy Automation RetreiveSession Impl' at step 'Retrieve Session'.(SBL-BPR-00183)
at com.oracle.determinations.web.siebel.RetrieveSessionRequest.sendRequest(RetrieveSessionRequest.java:109)
at com.oracle.determinations.web.siebel.SiebelBOClient.loadSession(SiebelBOClient.java:51)
at com.oracle.determinations.web.siebel.SiebelDataAdapter.load(SiebelDataAdapter.java:154)
... 32 more
Caused by: Error running sub-process 'Policy Automation RetreiveSession Impl' at step 'Retrieve Session'.(SBL-BPR-00183)
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:222)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:129)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:1087)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:609)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1781)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2966)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:601)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:112)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:504)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:841)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:770)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:642)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:326)
at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.oracle.determinations.siebelinbound.PolicyAutomationRetrieveSessionStub.policyAutomationRetrieveSession(PolicyAutomationRetrieveSessionStub.java:322)
at com.oracle.determinations.web.siebel.RetrieveSessionRequest.sendRequest(RetrieveSessionRequest.java:67)
... 34 more

Thanks & Regards

Sudhasri.

Comments
Post Details
Added on Sep 7 2023
0 comments
252 views