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12c Dashboard Printable PDF shows ? instead of LT symbols and euro sign

ArūnasApr 7 2017 — edited Apr 14 2017


I am using Oracle Business Intelligence

I want to print my dashboard to PDF by menu "Print -> Printable PDF". But there are some Lithuanian symbols ("š", "ų", ...) and symbols like euro sign ("€") which are replaced by question marks ("?"). Printable HTML is OK.

Screen Shot 2017-04-07 at 7.33.55 AM.png

I think there is a font issue. PDF fonts:

Screen Shot 2017-04-07 at 7.49.21 AM.png

When I change font in Analysis from Default to "Times New Roman", PDF uses one more font - but with the same bad effect.

Screen Shot 2017-04-07 at 7.48.33 AM.png

I tried to change default PDF using font by Oracle Support article "OBIEE 11g: Characters in PDF Export do not Display Correctly (Doc ID 1453565.1)" with no success. PDF is still using the same fonts. Although I created new "Segoe UI" font (new metrics file, edited all config files), there is no such font in PDF used.

Screen Shot 2017-04-07 at 7.49.34 AM.png

As I understand there is no editable file "pdfstyle.fst" in 12c, maybe it is necessary to create custom skin to change font. But in this situation I changed "pdfstyle.fst" in "tmp" catalog and changes work because color of title was changed. But font-family attribute don't work:

<FoStyle name="SubTitleName" font-size="8pt" color="#993342" display-align="after" text-align="left" font-family="Segoe UI"/>

How to change PDF font or avoid question marks instead of required symbols in other ways?