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'XML Load Error: Invalid xml declaration', SV Version 11.1.2.2.300 (Build 070)

1037805Oct 3 2013 — edited Oct 7 2013

Hi,

One of our Smart View users has a new issue with their SV connection.  While woking in an ad hoc grid, they switched some defined member names/descriptions around, and then suddenly recieved the error "XML Load Error: Invalid xml declaration"  They were then unable to get past this error - even after completely logging out of the company portal and then logging back in.  They would get to the point of selecting a Workspace app to connect to under the Shared Connections panel to establish a new ad hoc connection, but then this error would always appear.

Any ideas/suggestions on a solution?

Thanks!

This post has been answered by Hyp201207 on Oct 4 2013
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Locked on Nov 4 2013
Added on Oct 3 2013
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