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Why do images render differntly on different servers

PhilMan225 hours ago — edited 25 hours ago

I'm using Apex 24.2 and Ords 24.4.0 on a 21C database. They're on a Windows 11 O/S. The Test and Production environments have identical versions of these components.

I created an Application launcher using the “Cards” type of page item. I loaded images into the cards. All applications displayed the images perfectly in my Test environment.

However, in Production, some of images for app #'s 105, 106 and 111 only showed the top half of the image. Images for App #'s 104, 107 108 and 109 displayed fine in Production. The image for App # 110 didn't display anything at all in Production.

As I investigated, I suspected that the some of the images might have been too wide, so I modified them to reduce the width from 300 to 266. Again, this was only a problem in Production, and not in Test. Once I modified the images in Photoshop, they all eventually rendered well in Production. Again, the width of 300 wasn't a problem in the Test environment.

I exported the Apex app from test and imported it into to Production. Similarly, I exported the table using SQL Developer / Export with the Insert option, then ran the SQL in production.

Why would some of the same images be a problem in Production? Is there some setting I can check?

I've attached an Excel worksheet that shows the details of the original and updated image files.

2025_10_10_APEX_APP_LIST_images.pdf

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Added 25 hours ago
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