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why BPM chart not displaying data from business indicators and process instances suspended?

alefkaJun 26 2014 — edited Jul 7 2014

hi

i have this problem but also i don't know why! exactly like Sudripta.

I am trying to follow chaper 13 "Process Analytics and Business Activity Monitoring" of book "Getting Started with Oracle BPM Suite 11gR1-Buelow Das Deb Palvankar Srinivasan-2010".


"I am creating a custom dashboard in the BPM workspace for the Request Quote process. The problem is that after I create the chart definition in BPM workspace,

the charts do not pull any data for the business indicators. Here are the high level steps that I have performed:

1. Created a Request Quote process with typical steps such as - 1. Submission of Quote by Sales Rep; 2. Business Practices approval; 3. Deal & Contract Terms approval; 4.Save Quote.

2. I created 3 business indicators - Revenue Dimension, Industry Dimension, discount

3. After deployment, submitted a few quote requests through to final SaveQuote step.

4. Added a script task just before the Save Quote step to initialize these indicators from the corresponding elements from quote.xsd

5. Using the Sales Rep user, created a custom page and created a Data Source (Bar graph) with series=Revenue Dimension, Group=Industry, Variable=discount (operation=avg). The data type is Activity & measurement Sampling.

Initially I thought that the cause for data not being shown up is that the business indicators are not being initialized at all. But then I debugged this by writing the business indicators to the file on the SaveQuote step; the file generated did print all the correct values for the business indicators proving that they are being initialized.

Also, just to check whether the graph is picking any data at-all, I changed the data source to Work load per process and work load per participant and checked whether it shows transactions being created for the RequestQuote; the gragh did show data.

I am not sure I am missing any step such as a setting,etc on weblogic or em

Regards,

Sudripta"


i also complete some process but problem don't solved.

after i saw process flow, i faced with some process in suspended state. like this pic.


http://i.cubeupload.com/ecYGnk.png





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Locked on Aug 4 2014
Added on Jun 26 2014
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