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Why am I getting this error, “Event 1000, Application error?

prad keenJul 24 2025 — edited Jul 24 2025

How to fix the event log, any one can help me find solution to this? i am running cranepax application on windows 10 ,and connecting to IER 400 printer

Faulting application name: java.exe, version: 8.0.2210.11, time stamp: 0x5d1eb8b6
Faulting module name: rxtxSerial.dll, version: 0.0.0.0, time stamp: 0x498a2569
Exception code: 0xc000000d
Fault offset: 0x0000c455
Faulting process ID: 0x2ae4
Faulting application start time: 0x01dbf89f189e556d
Faulting application path: C:\cranepax\3.7\CommonFiles\Java\bin\java.exe
Faulting module path: C:\Cranepax\3.7\CommonFiles\Java\bin\rxtxSerial.dll
Report ID: 6c4be76a-4455-46cd-b061-15377728f2f4
Faulting package full name: 
Faulting package-relative application ID:

Added on Jul 24 2025

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