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What approach should be used for CC&B Services in AIA?

User_4DX1TJun 14 2022

Rather than using specific point-to-point integrations in Customer Care and Billing, we want to construct reusable services in an application integration architecture with system/process/experience layers. Has anyone explored this? Looking at IWS, there is no way to extract lists of objects. Additionally, we are finding issues when trying to construct dynamic queries in IWS to add additional query clauses based on the parameters. Any thoughts?

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Added on Jun 14 2022
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