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Webgate installation failure

774892May 24 2010 — edited Feb 11 2011
I've tried to search for this particular subject, but wasn't able to find any information; so forgive me if this is a duplicate post. Any help is appreciated.

I'm trying to install Oracle_Access_Manager10_1_4_3_0_Win32_APACHE22_WebGate with the "Cert" mode. The installation fails in connecting to the Access Server (right after specifying the certs). I'm using the same 10.1.4.3.0 version throughout my deployment. The following is the error seen from the install modal box:

"There is an error. Please Try again.
Preparing to connect to Access Server. Please wait.
Error: "

As you can see, there's no error message pertaining to what went wrong. Using telnet, I'm able to validate the connection to the access server with the given hostname and port. The installation log file is the same; it provides no insight as to what failed. Here's my log file:

"(May 24, 2010 2:46:05 PM), Setup.product.install, com.oblix.installshield.ObFileListFromFilter, err, The C:\Program Files\NetPoint\webgate_ohs\access\oblix\configFile/Folder does not exist
(May 24, 2010 2:46:05 PM), Setup.product.install, com.oblix.installshield.ObFileListFromFilter, err, The C:\Program Files\NetPoint\webgate_ohs\access\oblix\configFile/Folder does not exist
(May 24, 2010 2:46:05 PM), Setup.product.install, com.oblix.installshield.ObFileListFromFilter, err, The C:\Program Files\NetPoint\webgate_ohs\access\oblix\configFile/Folder does not exist
(May 24, 2010 2:46:05 PM), Setup.product.install, com.oblix.installshield.ObFileListFromFilter, err, The C:\Program Files\NetPoint\webgate_ohs\access\oblix\configFile/Folder does not exist
(May 24, 2010 2:47:03 PM), Setup.product.install, com.oblix.installshield.ObTokenContainedWizardCondition, err, Empty source string. Returning false.
(May 24, 2010 2:48:42 PM), Setup.product.install, com.oblix.installshield.ObExecWizardAction, err, There is an error. Please try again.

Preparing to connect to Access Server. Please wait.
Error: "


Is there a flag I can turn on to see what's occurring at the debug level? I understand that the folder and the empty source string returning false is normal when searching the forums. I'll try to install an earlier version of the webgate and hope it works (I'm assuming that webgates should be backward compatible).
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Locked on Mar 11 2011
Added on May 24 2010
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