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Webcenter Content Server Not starting up

Moe_ADF_541Oct 24 2018 — edited Oct 25 2018

Dear experts,

I'm starting a fresh installation of webcenter content (I will be referring to Webcenter Content as WCC, as an abbreviation).

this is currently the installation setup I have:

Windows 10

WCC 12.2.1.2

Middleware infra structure 12.2.1.2

Weblogic 12.2.1.2

Oracle Database 12.1.0.2 (winx64_12102_SE2)

I have completed the setup as in the following steps:

1- Install Oracle database.

2- Install weblogic, without creating a domain

3- Install infra structure

4- Install WCC

5- Installed the WCC repository by invoking the rcu.cmd, from "<Oracle_Home>\oracle_common\bin"

6- Configured the WCC by launching the config.cmd, from "<Oracle_Home>\oracle_common\common\bin". In this step I create a new domain, and named it WCCdomain.

7- Launch the admin server, by accessing the startWeblogic.cmd from a command prompt with administrator priviledge.

8- Launch node manager also from another administrator command prompt screen.

9- Launch the webcenter content core server from yet a third command prompt screen launched as administrator: startManagedWebLogic.cmd WLS_WCC http://localhost:7601

I open the content server in a new browser window via: http://localhost:/16200/cs/, only to get the

404 Not Found

Naturally, I would check the logs, so I open the directory: <Oracle_Home>\user_projects\domains\WCCdomain\servers\WLS_WCC\logs, and I open the WLS_WCC.out log file. (my content server managed server name is WLS_WCC, to find the following error stack. I included extracts from the entire log file:

<Oct 24, 2018, 8:51:34,439 AM EEST> <Error> <oracle.ucm.idccs> <UCM-CS-000006> <Trace Message:(Unable to instantiate NativeOsUtils.)>

<Oct 24, 2018, 8:51:34,439 AM EEST> <Error> <oracle.ucm.idccs> <UCM-CS-000001> <general exception

java.lang.AssertionError: !syNativeOsUtilsNotLoaded

at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:452)

........

at weblogic.work.ExecuteThread.run(ExecuteThread.java:346)

Caused By: java.lang.UnsatisfiedLinkError: intradoc.common.NativeOsUtilsBase.getNativeVersion()Ljava/lang/String;

at intradoc.common.NativeOsUtilsBase.getNativeVersion(Native Method)

.......

java.lang.UnsatisfiedLinkError: C:\Oracle\Middleware_12.2.1.2\wccontent\ucm\idc\components\NativeOsUtils\lib\windows-amd64\7.2.1.1\JniNativeOsUtils.dll: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail

<Oct 24, 2018, 8:51:46,254 AM EEST> <Error> <oracle.ucm.idccs> <UCM-CS-000006> <Trace Message:(csUnableToStartFileStoreProvider(DefaultFileStore,intradoc.filestore.filesystem.FileSystemProviderConfig))>

<Oct 24, 2018, 8:51:46,255 AM EEST> <Error> <oracle.ucm.idccs> <UCM-CS-001001> <The NativeOsUtils class is not loaded.>

<Oct 24, 2018, 8:51:46,255 AM EEST> <Error> <oracle.ucm.idccs> <UCM-CS-000001> <general exception

java.lang.AssertionError: !syNativeOsUtilsNotLoaded

at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:452)

......

java.lang.UnsatisfiedLinkError: C:\Oracle\Middleware_12.2.1.2\wccontent\ucm\idc\components\NativeOsUtils\lib\windows-amd64\7.2.1.1\JniNativeOsUtils.dll: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail

java.lang.UnsatisfiedLinkError: C:\Oracle\Middleware_12.2.1.2\wccontent\ucm\idc\components\NativeOsUtils\lib\windows-amd64\7.2.1.1\JniNativeOsUtils.dll: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail

<Oct 24, 2018, 8:51:46,291 AM EEST> <Warning> <oracle.ucm.idccs> <UCM-CS-000006> <Trace Message:(csUnableToAccessWebLayout exception stack)>

<Oct 24, 2018, 8:51:46,292 AM EEST> <Warning> <oracle.ucm.idccs> <UCM-CS-000008> <service exception

intradoc.common.ServiceException: !csUnableToAccessWebLayout

at intradoc.common.FileUtils.validatePath(FileUtils.java:1630)

.......

Caused By: intradoc.common.ServiceException: !syFileUtilsDirSystemError,C:/Oracle/MIDDLE~1.2/USER_P~1/domains/WCCDOM~1/ucm/cs/weblayout/groups/public/

at intradoc.common.FileUtils.testFileSystem(FileUtils.java:986)

......

java.lang.UnsatisfiedLinkError: C:\Oracle\Middleware_12.2.1.2\wccontent\ucm\idc\components\NativeOsUtils\lib\windows-amd64\7.2.1.1\JniNativeOsUtils.dll: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail

<Oct 24, 2018, 8:52:11,526 AM EEST> <Error> <oracle.ucm.idccs> <UCM-CS-050021> <Oracle WebCenter Content failed to initialize inside its servlet environment.>

<Oct 24, 2018, 8:52:11,527 AM EEST> <Error> <oracle.ucm.idccs> <UCM-CS-000008> <service exception

intradoc.common.ServiceException:

at intradoc.server.IdcServerManager.init(IdcServerManager.java:272)

.....

<Oct 24, 2018, 8:52:11,538 AM EEST> <Error> <ServletContext-> <BEA-000000> <There is an initialization failure during start up of UCM.>

<Oct 24, 2018, 8:52:11,539 AM EEST> <Error> <ServletContext-> <BEA-000000> <Could not start server of type 'server' at default relative web root URL 'cs'.

javax.servlet.ServletException: Could not start up IDC server deployment.

at idcservlet.ServletUtils.initializeContentServer(ServletUtils.java:1795)

at idcservlet.ServletUtils.startAndConfigureServer(ServletUtils.java:678)

at idcservlet.ServletUtils.initializeAllServers(ServletUtils.java:605)

at idcservlet.IdcFilter.initContentServer(IdcFilter.java:177)

at idcservlet.IdcFilter.init(IdcFilter.java:156)

Truncated. see log file for complete stacktrace

Caused By: java.io.IOException: Oracle WebCenter Content failed to initialize inside its servlet environment.

at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:139)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

Truncated. see log file for complete stacktrace

Caused By: intradoc.common.ServiceException:

at intradoc.server.IdcServerManager.init(IdcServerManager.java:272)

at intradoc.idcwls.IdcServletRequestUtils.initializeServer(IdcServletRequestUtils.java:627)

at intradoc.idcwls.IdcServletRequestUtils.initializeServer(IdcServletRequestUtils.java:458)

at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:103)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Truncated. see log file for complete stacktrace

Caused By: java.lang.AssertionError: !syNativeOsUtilsNotLoaded

at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:452)

at intradoc.common.NativeOsUtilsBase.<init>(NativeOsUtilsBase.java:360)

at intradoc.common.NativeOsUtils.<init>(NativeOsUtils.java:28)

at intradoc.refinery.configure.OitFontUtilsHelper.buildSystemDefaultFontPath(OitFontUtilsHelper.java:86)

at intradoc.refinery.configure.OitFontUtilsHelper.initOitFontPathAlertIfMissing(OitFontUtilsHelper.java:46)

Truncated. see log file for complete stacktrace

Caused By: java.lang.UnsatisfiedLinkError: intradoc.common.NativeOsUtilsBase.getNativeVersion()Ljava/lang/String;

at intradoc.common.NativeOsUtilsBase.getNativeVersion(Native Method)

at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:448)

at intradoc.common.NativeOsUtilsBase.<init>(NativeOsUtilsBase.java:360)

at intradoc.common.NativeOsUtils.<init>(NativeOsUtils.java:28)

at intradoc.refinery.configure.OitFontUtilsHelper.buildSystemDefaultFontPath(OitFontUtilsHelper.java:86)

Truncated. see log file for complete stacktrace

>

-------------------------------------------------------------------

Also, I am unable to start the WCC ADF UI application at http:/.localhost:16225/wcc/faces/wcclogin/, starting the server with: startManagedWebLogic.cmd WLS_WCCUI http://localhost:7601

pastedImage_13.png

by checking the logs:

<Oct 24, 2018, 9:56:01,467 AM EEST> <Warning> <oracle.wcc.ridc.adfca.framework.RidcConnectionProvider> <RIDCCA-010> <RIDC Exception detected on connection "WccAdfServerConnection" performing operation "connection.ping()". Error msg: "Unable to initialize connection idc://localhost:4444".

oracle.stellent.ridc.protocol.ProtocolException: Unable to initialize connection idc://localhost:4444

    at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:35)

.....

<Oct 24, 2018, 9:56:01,559 AM EEST> <Error> <oracle.wcc.adf.logger.Exception> <WCC-ADF-11000> <Connection 'WccAdfServerConnection' could not be created for instance 'Default'.

oracle.wcc.adf.model.WccException: WCC-ADF-11000: Connection 'WccAdfServerConnection' could not be created for instance 'Default'.

    at oracle.wcc.adf.model.WccException.getExceptionWithResponseData(WccException.java:681)

......

<Oct 24, 2018, 9:56:01,576 AM EEST> <Error> <HTTP> <BEA-101020> <[ServletContext@508040665[app:Oracle WebCenter Content - Web UI module:wcc path:null spec-version:3.1]] Servlet failed with an Exception

oracle.wcc.adf.model.WccException: JBO-29114 ADFContext is not setup to process messages for this exception. Use the exception stack trace and error code to investigate the root cause of this exception. Root cause error code is WCC-ADF-11000. Error message parameters are {0=WccAdfServerConnection, 1=Default}

    at oracle.wcc.adf.model.WccException.getExceptionWithResponseData(WccException.java:681)

    at oracle.wcc.adf.model.WccException.getException(WccException.java:560)

    at oracle.wcc.adf.model.impl.WccInstanceImpl.\<init>(WccInstanceImpl.java:232)

    at oracle.wcc.adf.model.impl.WccInstanceImpl.getWccInstance(WccInstanceImpl.java:350)

    at oracle.wcc.adf.model.WccContext.getWccInstance(WccContext.java:74)

    Truncated. see log file for complete stacktrace

Caused By: oracle.stellent.ridc.protocol.ProtocolException: Unable to initialize connection idc://localhost:4444

    at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:35)

    at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:22)

    at oracle.stellent.ridc.protocol.impl.SimpleConnectionPool.acquireConnection(SimpleConnectionPool.java:44)

    at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:171)

    at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:150)

    Truncated. see log file for complete stacktrace

Caused By: oracle.stellent.ridc.protocol.ProtocolException: java.net.ConnectException: Connection refused: connect

    at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnection.connect(SocketConnection.java:52)

    at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:33)

    at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnectionManager.initializeConnection(SocketConnectionManager.java:22)

    at oracle.stellent.ridc.protocol.impl.SimpleConnectionPool.acquireConnection(SimpleConnectionPool.java:44)

    at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:171)

    Truncated. see log file for complete stacktrace

Caused By: java.net.ConnectException: Connection refused: connect

    at java.net.DualStackPlainSocketImpl.connect0(Native Method)

    at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79)

    at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)

    at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)

    at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)

    Truncated. see log file for complete stacktrace

>

I do not understand the issue or where to begin troubleshooting. Any hints are greatly appreciated.

Thanks in advance,

Regards,

http://localhost:16225/wcc/faces/wcclogin

This post has been answered by Moe_ADF_541 on Oct 25 2018
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Added on Oct 24 2018
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