I installed the agent 13.2 from a gold image onto 5 database servers. I am having problems with just one. The agent runs but it does not upload data to the oms. The errors are as follows:
1. . From emctl status agent
| Started at | : 2019-01-03 09:23:42 |
| Started by user | : oracle |
| Operating System | : Linux version 3.10.0-327.el7.x86_64 (amd64) |
| Number of Targets | : (none) |
| Last Reload | : 2019-01-14 12:43:04 |
| Last successful upload | : (none) |
| Last attempted upload | : (none) |
Total Megabytes of XML files uploaded so far : 0
| Number of XML files pending upload | : 4 |
| Size of XML files pending upload(MB) | : 0 |
| Available disk space on upload filesystem | : 93.48% |
| Collection Status | : Collections enabled |
| Heartbeat Status | : OMS is unreachable |
| Last attempted heartbeat to OMS | : 2019-01-14 12:44:47 |
| Last successful heartbeat to OMS | : (none) |
| Next scheduled heartbeat to OMS | : 2019-01-14 12:45:17 |
2. [oracle@betatest bin]$ ./emctl pingOMS
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD pingOMS error: An internal error has occurred at the agent: "java.lang.NullPointerException". Check the agent's error logs for details.
3. more ../../agent_instance/sysman/log/gcagent.log
2019-01-14 12:01:55,366 [12841:933821C7] INFO - Critical error is report by
java.lang.Exception: Critical error
at oracle.sysman.gcagent.tmmain.diag.DiagManager.handleException(DiagManager.java:1019)
at oracle.sysman.gcagent.tmmain.diag.DiagManager.handleException(DiagManager.java:935)
at oracle.sysman.gcagent.tmmain.diag.DiagManager.handleException(DiagManager.java:707)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:138)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:51)
at oracle.sysman.gcagent.task.DiagWrappedAction.call(DiagWrappedAction.java:52)
and the list of errors goes on.
Any suggestions as to what I can do to resolve this problem?
Thanks,
Claudia