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UWC and webmail - error - Authentication failed

805015May 19 2008 — edited Feb 10 2020
Hello All,

I am having sun messaging server 6.3 installed on solaris 10 sparc machine.

Two front end server and two back end servers.
Backend servers are configured in cluster for HA and the directories in MMR.

Servers were working fine till 5 days before and now suddenly we have started getting error while loging in to UWC and webmail.
uwc error in http logs


[date : time ] frontend2 httpd[1325]: Account Error: [frontend2IP:36806] Cannot get namespace for domain <domain name>: No entry
[date : time ] frontend2 httpd[1325]: Account Notice: [frontend2IP:36806] domain not found
[date : time ] frontend2 httpd[1325]: Account Notice: badlogin: [frontend2IP:36806] proxy admin user@domainanem: user not found
[date : time ] frontend2 httpd[1325]: Account Notice: close [frontend2IP:36806] [unauthenticated] date : time 0:00:02 742 301 0
similar logs for the webmail also.

I wonder how the fine conditioned working servers are getting this error.
proxy authetication user is admin at all places.

I also tried opening direct connection on smtp,pop and imap port.
on smtp it is not taking id as a valid address and on pop and imap not able to login.

please suggest/guide to the direction of resolutio.

regards,
sumant
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Locked on Jun 27 2008
Added on May 19 2008
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