Application Development Software

Hi all

I am having some issues with the Outlook Connector (Version 7.1.222.4 JES2005Q4 running on Microsoft Outlook 2003) when trying to subscribe to a users calendar.

Details:

(SJES2005Q4)

Server 1 - Access Manager
Server 1 - Delegated Administrator
Server 2 - Directory Server 5.2
Server 3 - Messenger Server
Server 3 - Calendar Server
Server 3 - Access Manager SDK
Server 3 - Communications Express
Server 3 - Messenger Express

My setup works fine, I can subscribe to users calendars in Communications Express and modify/delete etc; however, when I try to subscribe to this same users calendar in Outlook I get the following error:

"User not found. Either enter the email id of the user OR click on Search and then click on Find to locate the user."

If I click on search, I get a list of my corporate directory, here I am able to select the user but again clicking ok gives the same result.

Looking at the logs it seems that the search at the point where I click ok is missing the "organizational unit" element of the user DN, logs below:

*******************

WHEN INITIATING SEARCH (not enterng userid; instead clicking on SEARCH in the ADD CALENDAR BOX)

[14/Feb/2006:11:23:06 +0000] conn=20255 op=-1 msgId=-1 - fd=175 slot=175 LDAP connection from 172.16.7.132 to 192.168.170.97
[14/Feb/2006:11:23:06 +0000] conn=20255 op=0 msgId=1 - BIND dn="uid=me,ou=people,o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk" method=128 version=3
[14/Feb/2006:11:23:06 +0000] conn=20255 op=0 msgId=1 - RESULT err=0 tag=97 nentries=0 etime=0 dn="uid=me,ou=people,o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk"
[14/Feb/2006:11:23:06 +0000] conn=20255 op=1 msgId=2 - SRCH base="ou=people,o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk" scope=2 filter="(&(mail=*)(cn=*))" attrs="cn mail uid objectClass"
[14/Feb/2006:11:23:06 +0000] conn=20255 op=1 msgId=2 - SORT cn (5)
[14/Feb/2006:11:23:06 +0000] conn=20255 op=1 msgId=2 - VLV 1:1:1:0 2:5 (0)
[14/Feb/2006:11:23:06 +0000] conn=20255 op=1 msgId=2 - RESULT err=0 tag=101 nentries=3 etime=0 notes=U
[14/Feb/2006:11:23:06 +0000] conn=20255 op=2 msgId=3 - SRCH base="ou=people,o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk" scope=2 filter="(&(mail=*)(cn=*))" attrs="uid mail cn title company telephoneNumber physicalDeliveryOfficeName objectClass"
[14/Feb/2006:11:23:06 +0000] conn=20255 op=2 msgId=3 - SORT cn (5)
[14/Feb/2006:11:23:06 +0000] conn=20255 op=2 msgId=3 - VLV 0:4:0:0 1:5 (0)
[14/Feb/2006:11:23:07 +0000] conn=20255 op=2 msgId=3 - RESULT err=0 tag=101 nentries=5 etime=1 notes=U

NOW SELECTING USERID

[14/Feb/2006:11:23:50 +0000] conn=20255 op=3 msgId=4 - SRCH base="uid=testmail,ou=people,o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk" scope=0 filter="(&(mail=*)(cn=*))" attrs="cn displayName givenName sn initials uid departmentNumber title homePhone mail manager mobile company pager secretary description facsimileTelephoneNumber l physicalDeliveryOfficeName postalCode st street c telephoneNumber mailAlternateAddress objectClass"
[14/Feb/2006:11:23:50 +0000] conn=20255 op=3 msgId=4 - RESULT err=0 tag=101 nentries=1 etime=0

PRESSING OK (WITH USER ID SELECTED)

[14/Feb/2006:11:24:20 +0000] conn=20256 op=-1 msgId=-1 - fd=225 slot=225 LDAP connection from 192.168.170.99 to 192.168.170.97
[14/Feb/2006:11:24:20 +0000] conn=20256 op=0 msgId=1 - BIND dn="" method=128 version=2
[14/Feb/2006:11:24:20 +0000] conn=20256 op=0 msgId=1 - RESULT err=0 tag=97 nentries=0 etime=0 dn=""
[14/Feb/2006:11:24:20 +0000] conn=20256 op=1 msgId=2 - SRCH base="o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk" scope=2 filter="(uid=testmail)" attrs="cn uid mail givenName sn icsCalendar"
[14/Feb/2006:11:24:20 +0000] conn=20256 op=1 msgId=2 - RESULT err=0 tag=101 nentries=0 etime=0
[14/Feb/2006:11:24:20 +0000] conn=20256 op=2 msgId=3 - UNBIND
[14/Feb/2006:11:24:20 +0000] conn=20256 op=2 msgId=-1 - closing - U1
[14/Feb/2006:11:24:21 +0000] conn=20256 op=-1 msgId=-1 - closed.

---

NOW WHEN ENTERING USER ID DIRECTLY (that is NOT clicking on SEARCH in the ADD CALENDAR BOX)

[14/Feb/2006:11:25:16 +0000] conn=20257 op=-1 msgId=-1 - fd=225 slot=225 LDAP connection from 192.168.170.99 to 192.168.170.97
[14/Feb/2006:11:25:16 +0000] conn=20257 op=0 msgId=1 - BIND dn="" method=128 version=2
[14/Feb/2006:11:25:16 +0000] conn=20257 op=0 msgId=1 - RESULT err=0 tag=97 nentries=0 etime=0 dn=""
[14/Feb/2006:11:25:16 +0000] conn=20257 op=1 msgId=2 - SRCH base="o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk" scope=2 filter="(uid=testmail)" attrs="cn uid mail givenName sn icsCalendar"
[14/Feb/2006:11:25:16 +0000] conn=20257 op=1 msgId=2 - RESULT err=0 tag=101 nentries=0 etime=0
[14/Feb/2006:11:25:16 +0000] conn=20257 op=2 msgId=3 - UNBIND
[14/Feb/2006:11:25:16 +0000] conn=20257 op=2 msgId=-1 - closing - U1
[14/Feb/2006:11:25:16 +0000] conn=20257 op=-1 msgId=-1 - closed.

OUTLOOK CONNECTOR LOGS

02/14/2006 11:25:16.223 (0x0e34) {Addin } [Error ]: wc /get_userprefs.wcap?userid=testmail&id=bo3bn0u68x8sb5rb&fmt-out=text%2Fcalendar

02/14/2006 11:25:16.223 (0x0e34) {Addin } [Error ]: wcap returned errno: 61

02/14/2006 11:25:16.223 (0x0e34) {Addin } [Warning]: LookUpUser getUserPropertiesByEmailID failed : Denied Access

*******************

Initially I thought that it maybe something to do with ACI but then the search parameters are not correct at the point of clicking ok.

My Outlook Connector deployment configuration for the "LDAP" tab is as follows:

Search base (root of LDAP directory): ou=people,o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk
VLV Search filter: (&(mail=*)(cn=*))
Advanced search filter: (cn=%s*),(givenName=%s*),(sn=%s*),(title=%s*),(uid=%s*),(company=%s*),(departmentNumber=%s*),(physicalDeliveryOfficeName=%s*),(l=*%s*)
Name resolution filter: (&(mail=*)(|(mail=%s*)(|(cn=%s*)(|(sn=%s*)(givenName=%s*)))))
VLV sort attribute: cn
Search timeout after: 1minute
Maximum number of search results returned: 10
Require authentification (See Help for LDAP syntax examples): (User DN pattern) uid=%S,ou=people,o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk
Retrieve user settings from LDAP (User DN pattern): uid=%S,ou=people,o=domain-dev.co.uk,dc=domain-dev,dc=co,dc=uk

Does anyone have any ideas?

Thanks

PS: This is also posted in the IMS mailing list, so apologises for duplication to people who visit both forums.