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upgrade of virtualcenter breaks vda-agent?

807578Sep 23 2008 — edited Oct 18 2008
We recently were forced into an upgrade of VMWare VirtualCenter 2.5 release 2 (build 103682) due to a major problem we were having with a previous release. However, the upgrade seems to have broken our VDI setup. The Sun Virtual Desktop Connector can't talk to the virtualcenter server anymore. It says, "The agent is not reachable. Check the agent status in the Agent page under the Advanced tab." But if you look there, it just says agent not reachable again. Looking at the status of the agent on the VirtualCenter server, you see that it is running. I noticed in the logs for the Sun VDA agent on the VirtualCenter server that it says this:

Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Program Files\VMware\Infrastructure\VirtualCenter Server\jre\bin\nio.dll: The specified procedure could not be found
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at sun.security.action.LoadLibraryAction.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.nio.ch.Util.load(Unknown Source)
at sun.nio.ch.FileChannelImpl.<clinit>(Unknown Source)
at java.io.FileOutputStream.getChannel(Unknown Source)
at java.util.logging.FileHandler.openFiles(Unknown Source)
at java.util.logging.FileHandler.<init>(Unknown Source)
at com.sun.vda.LogManager.init(LogManager.java:55)
at com.sun.vda.LogManager.getLogger(LogManager.java:77)
at com.sun.vda.agent.Agent.<init>(Agent.java:29)
at com.sun.vda.agent.Agent.main(Agent.java:77)

It looks like the most recent upgrade of VirtualCenter installed a new JRE with it, and as a result, we have a new nio.dll file.... which must be confusing the hell out of the Sun VDA agent.

As a result of this problem, Virtual Desktop access has stopped completely. Can anybody offer any solutions!? We're desperate for an answer to this one.

thanks
Daniel
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Locked on Nov 15 2008
Added on Sep 23 2008
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