Hello,
I have Sun Java System Communications Express 6 installed on a RedHat machine. I am facing an issue when one of the users is trying to send email to a specific email address. The email is undelivered and the user get the following response message:
"<recipient_address>: host
<host>[<ip_address>] said: 542 Rejected.
(in reply to RCPT TO command)"
Here is the details.txt file that is attached with the above message:
"
Reporting-MTA: dns; <postmaster_hostname>
X-Email-Security-Appliance-Queue-ID: 2BACE132309B_795A183B
X-Email-Security-Appliance-Sender: rfc822; <sender_emailaddress>
Arrival-Date: Mon, 25 Jul 2016 05:20:03 +0000 (GMT)
Final-Recipient: rfc822; <recipient_emailaddress>
Original-Recipient: rfc822;<recipient_emailaddress>
Action: failed
Status: 5.0.0
Remote-MTA: dns; <hostname>
Diagnostic-Code: smtp; 542 Rejected."
I can see also from my mail log located on my server that the message is enqued but it never get delivered.
Is there anything i can do on my side to allow the email to be sent or shall i contact the recipients email administrator for actions to be taken in his side?
If you need more info please feel free to ask.
Thank you