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Unable to start Shared Services in a new EPM installation

user10505683Oct 20 2015 — edited Oct 26 2015

Hello,

I have installed epm 11.1.2.4 in a CentOS 6.5 machine. After properly configure the memory parameters almost everything is started, but Shared Services and Oraclediagent are not starting.

I supose that ODI Agent is not necessary for our environment because we have the agent installed in another machine, is it for anything special?

When I troubleshoot loog to see the Shared services problem i see the following errors:

SharedServices_Audit.log

[2015-10-19T15:55:25.819+02:00] [FoundationServices0] [ERROR] [EPMAudit-11020] [oracle.EPMAUDITSERVER] [tid: 11] [userId: <anonymous>] [ecid: 0000L20OXW8F0FG6yzEgMG1M9Dr2000

01g,0:37] [APP: SHAREDSERVICES#11.1.2.0] [SRC_CLASS: com.hyperion.audit.server.database.DBAdapter] [SRC_METHOD: checkAuditStatus:826] Exception Occured ORA-00942: table or v

iew does not exist[[

]]

SharedServices_Registry.log

[2015-10-14T13:54:21.782+02:00] [FoundationServices0] [ERROR] [EPMREG-11154] [oracle.EPMREG.REG] [tid: 11] [userId: <anonymous>] [ecid: 0000L1aCr6HF0FG6yzEgMG1M7^9e000000,0] [APP: SHA

REDSERVICES#11.1.2.0] Failed to create connection from data source. RootCause:Listener refused the connection with the following error:[[

ORA-12519, TNS:no appropriate service handler found

.

]]

SharedServices_Security.log

[2015-10-19T08:46:39.612+02:00] [FoundationServices0] [WARNING] [EPMCSS-10030] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 0000L1yqLNOF0FG6yzEgMG1M996z000000,0] [APP: S

HAREDSERVICES#11.1.2.0] [SRC_CLASS: com.hyperion.css.spi.CSSManager] [SRC_METHOD: initAudit] Failed to initialize audit client for Shared Services security. ORA-00942: table or view d

oes not exist[[

. Verify EPM System configuration.

]]

[2015-10-19T14:11:01.702+02:00] [FoundationServices0] [ERROR] [EPMCSS-00083] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 0000L200^6GF0FG6yzEgMG1M9Dr2000000,0] [APP: SHA

REDSERVICES#11.1.2.0] [SRC_CLASS: com.hyperion.css.audit.AuditManager] [SRC_METHOD: init] Failed to initialize audit client for Shared Services security instance. ORA-00942: table or

view does not exist[[

. Check Shared Services audit logs for related errors.

]]

I see that all errors are related to database but I don't know why, because i didn't have any error connecting the database during configuration. The only I saw was that I couldn't run the RCU from the server, I did it from a windows machine.

Any help will be great, thanks.

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Locked on Nov 23 2015
Added on Oct 20 2015
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