I have 2 Free Tier instances using ARM Shapes that are stopped and throw the errors of:
Unable to start instance: Instance ocid1.instance.oc1.iad.xyz123xyz123xyz123xyz123xyz123 is disabled and will not accept any action requests. Please contact customer support to reenable.
I contacted Customer Support and they told me to post here (which makes no sense, but ok)
Someone will respond in a few days to "guide me" as the Rep stated, I assume?