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Unable to open and read dump file imported to folder in the Database server folder in Oracle 19c

User_1KK7KFeb 16 2021 — edited Feb 16 2021

Hi all,
We are using Oracle database in my office application. During the installation process the dump(.DMP) file in one remote windows server gets imported to the relevant folder in the database server.
However after the dump file import completes successfully the installer tries to open and read the dump file to continue the installation process following errors are thrown.

Connected to: Oracle Database 19c Enterprise Edition Release 19.0.0.0.0 - Production
ORA-39000: bad dump file specification
ORA-31640: unable to open dump file "\\LKPDB118\S23238_utlfile\fsm6\FSM6SUPMETA.DMP" for read
ORA-27037: unable to obtain file status
OSD-04011: GetFileInformationByHandle() failure, unable to obtain file info
O/S-Error: (OS 5) Access is denied.

However the relevant user used in the installation process has read and write privileges to the relevant folder in the database server.
Previously the Oracle DB was 12c version and the installation successfully completed with out any errors. now its 19c. I exactly dont have any idea whether version difference has any impact but all other conditions and user privileges seems to be the same.

Has anyone come across such an issue? anyone knows how to solve this

Thanks!

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Added on Feb 16 2021
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