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unable to login to apex as admin after apparent successful installation

Barbara BoehmerDec 6 2010 — edited Apr 30 2013
I am unable to login to apex as admin after an apparent successful installation.

I have an existing Oracle database 11.2.0.1.0 with Oracle Text running on Windows 7 Professional with hundreds of gigabytes of free disk space available. I did everything as an operating system user with administrator privileges. I downloaded the latest version of apex 4.0.2 for all languages, unzipped the downloaded zip file, extracting all files to an apex directory. I changed the working directory to apex and started sql*plus, connected sys as sysdba, ran apexins.sql installation, apex_epg_config.sql and apexconf.sql configuration, apexchpwd.sql to change the admin password, and apxldimg.sql to copy the images, and exec dbms_xdb.sethttpport(8080), unlocked accounts, and granted connect privileges.

The installation log did not show any errors and included:

"Thank you for installing Oracle Application Express.

Oracle Application Express is installed in the APEX_040000 schema.

The structure of the link to the Application Express administration services is as follows:
http://host:port/pls/apex/apex_admin (Oracle HTTP Server with mod_plsql)
http://host:port/apex/apex_admin (Oracle XML DB HTTP listener with the embedded PL/SQL gateway)

The structure of the link to the Application Express development interface is as follows:
http://host:port/pls/apex (Oracle HTTP Server with mod_plsql)
http://host:port/apex (Oracle XML DB HTTP listener with the embedded PL/SQL gateway)

JOB_QUEUE_PROCESSES: 1000"

When I use either browser, Firefox 3.6.12 or Internet Explorer 8.0, and go to http://localhost:8080/apex/apex_admin I get a screen that says:

"Enter Application Express internal administration credentials"

and has boxes for a username and password. When I enter admin and the admin_password that I selected, then click on login nothing happens. I don't get logged in. I don't get an error message. It does not show any signs of anything running. It just sits there. I also don't get any messages from Windows or Norton 360 indicating that a pop-up window was blocked or any such thing. I checked that the services are running and also tried shutting down the computer and re-starting (cold boot), but was still unable to login.

I am a retired developer, not a DBA, so if there is anything else that I should do or check or provide, then please let me know. I have provided a copy and paste of everything that I could think of below. Oddly I don't see an admin user.
SQL> select * from v$version
  2  /

BANNER                                                                          
--------------------------------------------------------------------------------
Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production    
PL/SQL Release 11.2.0.1.0 - Production                                          
CORE	11.2.0.1.0	Production                                                      
TNS for 64-bit Windows: Version 11.2.0.1.0 - Production                         
NLSRTL Version 11.2.0.1.0 - Production                                          

SQL> select status from dba_registry where comp_id = 'APEX'
  2  /

STATUS                                                                          
--------------------------------------------                                    
VALID                                                                           

SQL> select username, account_status
  2  from   dba_users
  3  where  username = 'ANONYMOUS'
  4  or     username like 'APEX%'
  5  or     upper (username) = 'ADMIN'
  6  order  by username
  7  /

USERNAME                       ACCOUNT_STATUS                                   
------------------------------ --------------------------------                 
ANONYMOUS                      EXPIRED                                          
APEX_030200                    EXPIRED                                          
APEX_040000                    OPEN                                             
APEX_PUBLIC_USER               OPEN                                             

SQL> select dbms_xdb.gethttpport from dual
  2  /

GETHTTPPORT                                                                     
-----------                                                                     
       8080                                                                     

SQL> select owa_util.get_version from dual
  2  /

GET_VERSION                                                                     
--------------------------------------------------------------------------------
10.1.2.0.8                                                                      

SQL> show parameter memory_target

NAME                                 TYPE        VALUE                          
------------------------------------ ----------- ------------------------------ 
memory_target                        big integer 1536M                          
SQL>
This post has been answered by jariola on Dec 6 2010
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Locked on May 28 2013
Added on Dec 6 2010
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