Analytics Software

Hello -

When I start my services, this is what I get.

*<7-May-2013 8:47:08 o'clock AM EDT> <Error> <oracle.bi.security.service> <OBI-SEC-00004> <Unable to initialize oracle.bi.security.service.SecurityWebService>*
*<7-May-2013 8:47:08 o'clock AM EDT> <Warning> <oracle.j2ee.ws.common.jaxws.JAXWS Messages> <BEA-000000> <Exception while executing the business logic: oracle.bi.security.service.SecurityServiceException: SecurityService::validateSystemUserSystem user could not be authenticated>*


I am able to login to EM and console but cannot login to Analytics. When I check the status of all the services in EM or thru opmnctl, all of them seem to be up and running well.

I have not made any changes in OBIEE and it was working well since a long time now. This authentication error is something sudden.

One more thing I should add and I am not sure if it is the reason:

I have configured Active directory. To configure it I have created a new security realm. 'MyRealm' is intact and has been set to default = False. The new realm 'LDAPRealm' is set to true. I have been using the system with this configuration for more than 5 months now. When I was not able to login, I checked the users in 'LDAPRealm' but I can view only the users that have been configured for 'DefaultAuthenticator'. The LDAP users are not visible (but I am not using them). I tried to set the default to 'myrealm' and stopped and then started the BI services but was still not able to login.

What could the possible error be. Where should I look for more message on the error.

Thanks in advance.