Analytics Software

hi,
I have installed EPM 11.1.2.1 on Win 2008 R2. After the machine was restarted, by windows patching, I am not able to start the configurator. It starts, but when you select the Oracle Instance and click next, it says unexpected error occured please check the logs. I check the logs below is the info in the log.

[2012-03-11T16:45:37.810-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:37.810-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:37.812-07:00] [EPMCFG] [WARNING] [EPMCFG-01012] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse App Server Deployment task priority: priority = null
[2012-03-11T16:45:37.814-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:37.814-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:37.814-07:00] [EPMCFG] [WARNING] [EPMCFG-01012] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse App Server Deployment task priority: priority = null
[2012-03-11T16:45:37.814-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:37.815-07:00] [EPMCFG] [WARNING] [EPMCFG-01012] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse App Server Deployment task priority: priority = null
[2012-03-11T16:45:37.815-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:37.815-07:00] [EPMCFG] [WARNING] [EPMCFG-01012] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse App Server Deployment task priority: priority = null
[2012-03-11T16:45:37.816-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:37.821-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:37.822-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:37.822-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:37.823-07:00] [EPMCMN] [WARNING] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.config.ConfigProductMask] Unmatched tasks for product HSF: [licenseActivation]
[2012-03-11T16:45:37.823-07:00] [EPMCMN] [WARNING] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.config.ConfigProductMask] Unmatched tasks for product Planning: [licenseActivation]
[2012-03-11T16:45:37.850-07:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.config.ProductClassLoadersCache] trace: com.hyperion.cis.config.ProductClassLoadersCache instance created
[2012-03-11T16:45:38.080-07:00] [EPMCFG] [NOTIFICATION] [EPMCFG-01731] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.config.wizard.ConfigToolWizardLoader] Couldn't find proper class for wizard state: SSWebServicesConfigState, skipping...
[2012-03-11T16:45:38.080-07:00] [EPMCFG] [NOTIFICATION] [EPMCFG-01731] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.config.wizard.ConfigToolWizardLoader] Couldn't find proper class for wizard state: SSHssConfigState, skipping...
[2012-03-11T16:45:38.383-07:00] [EPMCFG] [TRACE] [EPMCFG-01880] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: MainHitWizard] Checking OS type/version/architecture against system requirements...
[2012-03-11T16:45:38.383-07:00] [EPMCFG] [TRACE] [EPMCFG-01064] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.utils.CISUtilityHelper] os.name: Windows Server 2008 R2
[2012-03-11T16:45:38.383-07:00] [EPMCFG] [TRACE] [EPMCFG-01065] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.utils.CISUtilityHelper] os.version: 6.1
[2012-03-11T16:45:38.383-07:00] [EPMCFG] [TRACE] [EPMCFG-01066] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.utils.CISUtilityHelper] os.arch: amd64
[2012-03-11T16:45:38.384-07:00] [EPMCFG] [TRACE] [EPMCFG-01067] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.utils.CISUtilityHelper] major os version #: 6; minor os version #: 1
[2012-03-11T16:45:38.384-07:00] [EPMINS] [NOTIFICATION] [EPMINS-00007] [oracle.EPMINS] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.hit.wizard.Wizard] Starting wizard.
[2012-03-11T16:45:39.653-07:00] [EPMCFG] [TRACE] [EPMCFG-05934] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.utils.StopWatch] Task [Init Storage] has been started.
[2012-03-11T16:45:39.653-07:00] [EPMCFG] [TRACE] [EPMCFG-05934] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.utils.StopWatch] Task [Loading CT documents] has been started.
[2012-03-11T16:45:39.683-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:39.684-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:39.685-07:00] [EPMCFG] [WARNING] [EPMCFG-01012] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse App Server Deployment task priority: priority = null
[2012-03-11T16:45:39.686-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:39.686-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:39.686-07:00] [EPMCFG] [WARNING] [EPMCFG-01012] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse App Server Deployment task priority: priority = null
[2012-03-11T16:45:39.686-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:39.686-07:00] [EPMCFG] [WARNING] [EPMCFG-01012] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse App Server Deployment task priority: priority = null
[2012-03-11T16:45:39.687-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:39.687-07:00] [EPMCFG] [WARNING] [EPMCFG-01012] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse App Server Deployment task priority: priority = null
[2012-03-11T16:45:39.688-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:39.691-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:39.691-07:00] [EPMCFG] [WARNING] [EPMCFG-01011] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Hub Registration task priority: priority = null
[2012-03-11T16:45:39.692-07:00] [EPMCFG] [WARNING] [EPMCFG-01013] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.ConfigToolDocument] Failed to parse Relation Storage Configuration task priority: priority = null
[2012-03-11T16:45:39.692-07:00] [EPMCMN] [WARNING] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.config.ConfigProductMask] Unmatched tasks for product HSF: [licenseActivation]
[2012-03-11T16:45:39.692-07:00] [EPMCMN] [WARNING] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.config.ConfigProductMask] Unmatched tasks for product Planning: [licenseActivation]
[2012-03-11T16:45:42.987-07:00] [EPMCFG] [TRACE] [EPMCFG-05935] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.cis.utils.StopWatch] Task [Loading CT documents] has been ended. Execution time [3] sec.
[2012-03-11T16:45:43.063-07:00] [EPMINS] [ERROR] [EPMINS-00001] [oracle.EPMINS] [tid: 10] [ecid: 0000JO49muEFw000jzwkno1FNJ^Y000000,0] [SRC_CLASS: com.hyperion.hit.wizard.Wizard] trace: Unexpected error:[[
java.lang.NullPointerException
at com.hyperion.config.document.StorageMisc.loadStorage(StorageMisc.java:548)
at com.hyperion.config.document.StorageMisc.<init>(StorageMisc.java:81)
at com.hyperion.config.document.StorageMisc.getInstance(StorageMisc.java:101)
at com.hyperion.cis.config.Configurator.initialize(Configurator.java:87)
at com.hyperion.config.wizard.impl.ToConfigurationState$1.commit(ToConfigurationState.java:77)
at com.hyperion.hit.wizard.Wizard.start(Wizard.java:298)
at MainHitWizard.main(MainHitWizard.java:246)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at Main.invokeMethodOrExit(Main.java:169)
at Main.main(Main.java:55)

]]
[2012-03-11T16:48:35.285-07:00] [EPMCMN] [TRACE] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO4AXztFw000jzwkno1FNJbZ000000,0] [SRC_CLASS: com.hyperion.cis.utils.oui.OUIUtilLoader] oracle.installer.oui_loc property value: C:\Oracle\Middleware\EPMSystem11R1\oui
[2012-03-11T16:48:35.285-07:00] [EPMCMN] [TRACE] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO4AXztFw000jzwkno1FNJbZ000000,0] [SRC_CLASS: com.hyperion.cis.utils.oui.OUIUtilLoader] sun.arch.data.model property value: 64
[2012-03-11T16:48:35.290-07:00] [EPMCMN] [TRACE] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO4AXztFw000jzwkno1FNJbZ000000,0] [SRC_CLASS: com.hyperion.cis.utils.oui.OUIUtilLoader] OUI impl classloader: com.hyperion.cis.utils.oui.OUIUtilLoader@7ffc6e42
[2012-03-11T16:48:35.290-07:00] [EPMCMN] [TRACE] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO4AXztFw000jzwkno1FNJbZ000000,0] [SRC_CLASS: com.hyperion.cis.utils.oui.OUIUtilImpl] Try to find current existed Epm Oracle Home
[2012-03-11T16:48:37.482-07:00] [EPMCMN] [TRACE] [EPMCMN-01001] [oracle.EPMCMN] [tid: 10] [ecid: 0000JO4AXztFw000jzwkno1FNJbZ000000,0] [SRC_CLASS: com.hyperion.cis.utils.oui.OUIUtilImpl] Inventory homes list: [Location:C:\Oracle\Middleware\oracle_common:Name:OH1927100653:Index:1:Is CRS:false:ARUID:2000:ARUID Desc:Generic:Local node:null:Nodes:[]:isRemoved:falseisCompositeHomefalse, Location:C:\Oracle\Middleware\ohs:Name:OH348779493:Index:2:Is CRS:false:ARUID:233:ARUID Desc:Microsoft Windows Server 2003 (64-bit AMD):Local node:null:Nodes:[]:isRemoved:falseisCompositeHomefalse, Location:C:\Oracle\Middleware\EPMSystem11R1:Name:EpmSystem_Administrator:Index:3:Is CRS:false:ARUID:233:ARUID Desc:Microsoft Windows x64 (64-bit):Local node:null:Nodes:[]:isRemoved:falseisCompositeHomefalse, Location:C:\app\Administrator\product\11.2.0\client_2:Name:OraClient11g_home2:Index:4:Is CRS:false:ARUID:233:ARUID Desc:Microsoft Windows (64-bit AMD)[[
:Local node:null:Nodes:[]:isRemoved:falseisCompositeHomefalse]
]]
[2012-03-11T16:48:37.496-07:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 10] [ecid: 0000JO4AXztFw000jzwkno1FNJbZ000000,0] [SRC_CLASS: com.oracle.preconfig.util.EpmLoggerPreConfigReporter] trace: Running preconfig checks...[[
Running EPM_ORACLE_HOME check...
EPM_ORACLE_HOME environment variable value: C:\Oracle\Middleware\EPMSystem11R1
JAVA_HOME environment variable value: C:\Oracle\Middleware\EPMSystem11R1\..\jdk160_21
EPM_ORACLE_HOME check succeeded
Running .oracle.products check... .oracle.products check succeeded
Running Jars manifest check...
Time spent for manifests parsing: 215 ms
Maximum jars depth achieved: 6, while restriction was: unrestricted
Parsed 438 manifests
Total jars and classpath entries encountered: 438
Total not-existing referenced classpath entries count: 36



Appreciate if you can help. Will create an SR as well.