Hi expert,
We recently hit communication error when user are performing year closing via HFM system (error as below), do your have any idea?
We are running HFM on exalytics. When the issue occurred, I can still find the process in the system.
<Jan 18, 2017 8:28:16 PM HKT> <Info> <oracle.FM.HSXDSLM.oracle.epm.fm.dslm.DatasourceHealthTracker> <BEA-000000> <Pinging the data source for the application : HFMapplication>
<Jan 18, 2017 8:28:29 PM HKT> <Warning> <oracle.FM.HSXDSLM.oracle.epm.fm.dslm.DatasourceHealthTracker> <BEA-000000> <Unable to invoke ping on XDS management service for the application :HFMapplication, port : 10013.>
<Jan 18, 2017 8:28:29 PM HKT> <Info> <oracle.FM.HSXDSLM.oracle.epm.fm.dslm.DatasourceHealthTracker> <BEA-000000> < Command find process in linux ps -p 94678 -o comm= >
<Jan 18, 2017 8:28:30 PM HKT> <Error> <oracle.FM.HSX.SERVER.oracle.epm.fm.hsxserver.service.HsxServerDelegate> <BEA-000000> <An unexpected communication error has occurred.
org.apache.thrift.transport.TTransportException: java.net.SocketTimeoutException: Read timed out
at org.apache.thrift.transport.TIOStreamTransport.read(TIOStreamTransport.java:129)
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Many thanks
SL