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unable to get details of ORACLE Licence "Identifiant support"

VISHWAKARMAPARDEEPJun 29 2015 — edited Jun 29 2015

I am unable to get details of ORACLE Licence "Identifiant support" : CSI 20061868

I tried to register this CSI number on Oracle My Support (https://support.oracle.com) Web page but it shows Error : Cannot Add Support Identifier. Support identifier 20061868 is not valid or does not allow registration. For reference snap attached (CSINUMBER.jpg and CSINUMBER1.jpg)

How I can get contract terms and conditions, Level of support, support time period etc. between our company and Oracle as on CSI 20061868

Pardeep

This post has been answered by Bashar. on Jun 29 2015

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