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Unable to export specific invoice from wfr and get stuck at 750 state when exported

3470132Feb 17 2018 — edited Mar 5 2018

Hi Everyone,

We have specific issue where invoices are not getting exported into imaging and gets stuck at 750 state.

it is not happening for all the invoices, just for a specific invoice.

we tried investigating the issue and found that the csv file and tiff image of the invoice are not getting exported to imaging and only xml file is created.

the tmpExportStatus field in wfr it is showing as %XML where as for other invoices which got exported %xml%cvs%cus.

we enable the status 750 in the workflow tab to view the invoice error "CSV Active X Automation error" and its pointing to invoice number field.

Attached are the screen shots of the work doc browser for successful and unsuccessful batch.

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Locked on Apr 2 2018
Added on Feb 17 2018
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