Hi all,
One of our environments have had the servers moved to new IP addresses. The DB server was completed changed so I had to reconfigure the environment, using the same databases, and redeployed all the components. Everything worked apart from EAS. It would not launch from the URL nor would it work if the console was installed on a server or PC. I logged an SR and it was suggested to update java which I did but it made no difference. A remote session yielded nothing. I decided to uninstall EAS and reinstall it dropping the tables in the DB and having them recreated as we use calc man for Planning. The EAS console now launches but I can't connect to Essbase. It just hangs and complains of an invalid log in. I tried the native admin account but that made no difference. Here is an extract of the logs
easserver.log
[2013-11-06T15:29:02.482+00:00] [EssbaseAdminServices0] [ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid: 19] [userId: <anonymous>] [ecid: 0000K8i1zGFAtH_5HRL6if1IUYLA00001b,0] [APP: EAS#11.1.2.0] Following Exception occurred for user admin. Message exception is EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.
EssbaseAdminServices
####<Nov 6, 2013 10:50:44 AM GMT> <Error> <Diagnostics> <THE SERVER NAME> <EssbaseAdminServices0> <[ACTIVE] ExecuteThread: '55' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1383735044140> <BEA-320127> <An error occurred while generating Image Source configuration as part of the diagnostic image zip file:
weblogic.diagnostics.image.ImageSourceCreationException: java.lang.NullPointerException
at weblogic.management.provider.internal.ConfigImageSource.createDiagnosticImage(ConfigImageSource.java:105)
at weblogic.diagnostics.image.ImageSourceWork.run(ImageSourceWork.java:111)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
Caused By: java.lang.NullPointerException
at weblogic.management.provider.internal.EditAccessImpl.getEditor(EditAccessImpl.java:597)
at weblogic.management.provider.internal.ConfigImageSource.writeEditLockState(ConfigImageSource.java:296)
at weblogic.management.provider.internal.ConfigImageSource.createDiagnosticImage(ConfigImageSource.java:88)
at weblogic.diagnostics.image.ImageSourceWork.run(ImageSourceWork.java:111)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
>
EAS is installed on the same server as Planning, APS, RA etc. essbase is on a separate box as are the sql databases so in all 3 servers for this environment.
Essbase is definitely started as I can connect to it using EAS from another environment and retrieve database from the apps in excel.
Thanks in advance,
Nathan