Analytics Software

Hi All,

I'm installing a development version of HFM 9.3.1 onto Windows Server 2003. Everything seems to have gone OK after carefully following the installation guidelines. The problem i'm getting is not being able to create a new dimension member in an empty (new) system. I can navigate to the Dimension Library (Master View) from Workspace fine using

http://<servername>:19000/workspace/

But when I select "File" from the main menu the "new" option is missing.

If I access EPMA directly via

http://<servername>:19091/awb/

I can navigate to the Dimension Library again but this time I get a File and New option but with an empty list of options.

If my understanding is correct I should get the same problem regardless of how I access the application but that aside. I'm fairly sure the problem relates to the same underlying problem. I have also noted that within Shared Services only the BIPLUS project appears. I would have thought a project for HFM or EPMA would also be showing for provisioning. A registration / security issue maybe. I have rerun the registration process with Shared Services a number of times to no avail.

I'd love to be able to link/copypaste some error messages or configuration logs but other than not be able to use the application i'm not getting any errors generated that I'm aware of.

Any suggestions will be very welcome.

Yours

ColinL